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Error when creating a new project page for Portfolio

This topic has 4 replies, 2 voices, and was last updated 5 months, 3 weeks ago ago by Rose Tyler

MarinaD

Participant

November 8, 2023 at 13:31

I created a project based on one demo project, and deleted the rest (except for one, it is in the trash https://prnt.sc/Sz509ieigcJz), then I saved my project in Elementor as “my template”. Now, when I try to create a new project, I get the error The editor encountered an unexpected error. https://prnt.sc/2chLoKuDtWc2 Here is the error code (see private message).
The exact same error occurs when I click on Edit current project.
What could be the problem? before I made my template there was no such error. Or maybe this is a coincidence and the reason for the error is something else.

Please, contact administrator
for this information.

#373028 Copied Theme version: .9.2.3

3 Answers

Rose Tyler

Support staff

November 8, 2023 at 15:05

Hello, MarinaD,

Thank you for contacting us and for using XStore.

Please provide temporary wp-admin and FTP access, so we can take a closer look at the situation on your site.

Kind Regards,
8theme team

#373040 Copied

MarinaD

Participant

November 8, 2023 at 15:12

ok.see pm

Please contact administrator
for this information.

#373043 Copied

Rose Tyler

Support staff

November 8, 2023 at 15:32

Hello, MarinaD,

We’ve created a new portfolio page (Chrome browser) without any problem – https://prnt.sc/Ptt_jJ4jTS79 https://prnt.sc/GBZXgVjxGT8Q
Please clear cache and check.
What should we do to be able to see the error?

Kind Regards,
8theme team

#373045 Copied
Tagged: error solutions, new project troubleshooting, portfolio project creation, woocommerce project errors, woocommerce theme solutions, wordpress portfolio issues, wordpress woocommerce themes
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