Error when adding items with custom fields to basket

This topic has 4 replies, 2 voices, and was last updated 7 years, 11 months ago ago by Jack Richardson

  • Avatar: wearenorthwest
    wearenorthwest
    Participant
    April 13, 2016 at 19:13

    We’re getting this error code when we add or try to add an item/product with custom fields to the cart/basket.

    etheme.js:1496 Uncaught TypeError: Cannot read property ‘cart_modal’ of undefined

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 13, 2016 at 19:36

    Hello,

    Please provide WP Dashboard and FTP credentials.
    Also specify what you want to achieve.

    Best regards,
    Jack Richardson.

    Avatar: wearenorthwest
    wearenorthwest
    Participant
    April 14, 2016 at 13:58

    Hi Jack

    Thanks for the quick response.

    We would like to be able to add products with custom fields/addons to the basket/cart without issue.

    Details are below.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 14, 2016 at 14:16

    Hello,

    I’ve disabled the option “Ajax “Add To Cart”” in Theme Options > Single Product Page.
    Please clear browser cache and add product to cart now.

    Best regards,
    Jack Richardson.

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