Error when adding a product to the cart - by Ernesto

This topic has 2 replies, 2 voices, and was last updated 2 weeks, 6 days ago ago by Luca Rossi

  • Avatar: Ernesto
    Ernesto
    Participant
    May 16, 2025 at 07:34

    Hello,

    I am having problems adding a product to the cart. I have installed the Yith Product Add-ons & Extra Options plugin but your support does not answer me. Anyway I think it’s template problem because when I try with other plugins similar to that one, it gives the same error.

    The error is that when trying to add a product to the cart with or without selected options, the cart is not updated and still appears without products and with a total of 0€.

    In addition, I also want that if you manage to add to the cart, the price increase is added in case of having selected one of the options of the product.

    I attach product link to check errors: https://shop.agenciavitamin.com/product/pagina-web-one-page/

    Thank you very much

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Justin
    Luca Rossi
    Support staff
    May 16, 2025 at 10:20

    Dear @Ernesto,

    We would like to inform you that we have disabled the Ajax Add to Cart setting, and as a result, the add to cart functionality is now working correctly:

    (https://prnt.sc/6dCjAKqX9F1y)

    Please note that, at this time, the custom fields for products are not functioning properly when the Ajax Add to Cart setting is enabled.

    Should you require any further assistance, please do not hesitate to reach out.

    Best regards,
    8Theme Team

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