Error variation - by teamecommerce - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 3 years, 9 months ago ago by Olga Barlow

  • Avatar: teamecommerce
    teamecommerce
    Participant
    July 10, 2020 at 16:34

    Hi,
    I have a problem with variations
    https://berge.store/p/fusciacca-nappa-morbida-turchese/
    if you choose “length” and then “color” doesn’t work and keeps loading.

    in the error console comes out this:
    Uncaught TypeError: Cannot read property ‘length’ of undefined
    at Object.setVariationsGallery (etheme.min.js:7)
    at HTMLFormElement. (etheme.min.js:6)
    at HTMLFormElement.dispatch (jquery.js:3)
    at HTMLFormElement.r.handle (jquery.js:3)
    at Object.trigger (jquery.js:3)
    at Object.a.event.trigger (jquery-migrate.min.js:2)
    at HTMLFormElement.
    (jquery.js:3)
    at Function.each (jquery.js:2)
    at a.fn.init.each (jquery.js:2)
    at a.fn.init.trigger (jquery.js:3)

    can you help me?

    Thanks

    5 Answers
    Avatar: John Holden
    John Holden
    Support staff
    July 10, 2020 at 16:54

    Hi,

    Please download frontend.js file from here – https://dropmefiles.com/FHR3g and re-upload it into et-core-plugin/packages/st-woo-swatches/public/js folder. Clear cache and check then.

    Regards,
    Hung PD

    Avatar: teamecommerce
    teamecommerce
    Participant
    July 10, 2020 at 17:02

    there is no file to download at the given link

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 10, 2020 at 17:16

    Hello,

    Update theme to version 6.3.7 and XStore core plugin to version 2.3.7.1. Clear cache and CDN if you use it. This issue was fixed in the latest version of XStore theme and core plugin.
    Provide us with the FTP and WP Dashabord access if it does not help.

    Regards

    Avatar: teamecommerce
    teamecommerce
    Participant
    July 13, 2020 at 10:22

    It works now. Thank you.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 13, 2020 at 13:01

    Hello,

    You are welcome.

    Regards

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