Return to previous page

Error using frontend editor - by newz2000

This topic has 2 replies, 2 voices, and was last updated 5 years, 5 months ago ago by Rose Tyler

newz2000

Participant

November 4, 2018 at 00:35
When I use the front-end editor I simply get stuck on a grayed-out screen. When I open the browser inspector, there are errors in the console. The pertinent bit of error looks like it is probably:
```
frontend-editor.min.js?ver=5.5.5:1 Uncaught TypeError: Cannot read property 'setSortable' of undefined
    at n.setSortable (frontend-editor.min.js?ver=5.5.5:1)
    at vc.ShortcodesBuilder.buildFromContent (frontend-editor.min.js?ver=5.5.5:1)
    at Object.vc.build (frontend-editor.min.js?ver=5.5.5:1)
    at frontend-editor.min.js?ver=5.5.5:1
```
This is a newly installed site, the frontend editor has not yet worked for me.

The backend editor works.
#202277 Copied Theme version: 5.1.1 WooCommerce version: 3.5.1
1 Answer

Rose Tyler

Support staff

November 5, 2018 at 09:54

Hello,

Please update all required plugins to latest versions https://xstore.helpscoutdocs.com/article/37-plugins-update
If this doesn’t help, provide us with temporary wp-admin access so we can take a closer look.

Regards

#202322 Copied
Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder

Minimal Fashion Store – WordPress WooCommerce Theme

lazy-placeholder

Furniture Store – WordPress WooCommerce Theme

lazy-placeholder

Hosting Store – WordPress WooCommerce Theme

lazy-placeholder

Shoes Store – WordPress WooCommerce Theme

lazy-placeholder

WooPress Fullwidth

lazy-placeholder

Customization service (hour)

lazy-placeholder

Online Courses – WordPress WooCommerce Theme

lazy-placeholder

Furniture Store 02 – WordPress WooCommerce Theme

lazy-placeholder

Handtools Store – WooCommerce Theme

lazy-placeholder

Beauty – WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.