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  newz2000

  Participant

  November 4, 2018 12:35 am

  When I use the front-end editor I simply get stuck on a grayed-out screen. When I open the browser inspector, there are errors in the console. The pertinent bit of error looks like it is probably:

  frontend-editor.min.js?ver=5.5.5:1 Uncaught TypeError: Cannot read property 'setSortable' of undefined
      at n.setSortable (frontend-editor.min.js?ver=5.5.5:1)
      at vc.ShortcodesBuilder.buildFromContent (frontend-editor.min.js?ver=5.5.5:1)
      at Object.vc.build (frontend-editor.min.js?ver=5.5.5:1)
      at frontend-editor.min.js?ver=5.5.5:1

  This is a newly installed site, the frontend editor has not yet worked for me.

  The backend editor works.

  Site URL: hidden

  Theme version: 5.1.1

  WooCommerce version: 3.5.1

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  Rose Tyler

  Support staff

  November 5, 2018 9:54 am

  Hello,

  Please update all required plugins to latest versions https://xstore.helpscoutdocs.com/article/37-plugins-update
  If this doesn’t help, provide us with temporary wp-admin access so we can take a closer look.

  Regards

  #202322 copied to clipboard

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