Error: Unsupported request – method type: get

This topic has 2 replies, 2 voices, and was last updated 1 years, 6 months ago ago by Tony Rodriguez

  • Avatar: Jeanice
    Jeanice
    Participant
    December 7, 2022 at 00:20

    I am getting this message on the front page where my Instagram feed is supposed to be showing,

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 7, 2022 at 06:42

    Hello, @Jeanice,

    This error is appearing on your site for now: https://postimg.cc/3yNC1jKv

    This happens because Instagram adds the expiration date on their API response, there is a change to improve data protection, the idea is to keep on track the permissions users give about their data. For personal accounts, the expiration time is 60 days, and for business is 90 days.

    Yes, you have to generate a new token relinking the account.

    Hope this will help.

    Regards 8Themes Team.

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