• 

  martijntje

  Participant

  September 1, 2015 at 16:53

  Hi there,

  Some of our visitors get the next message when opening the website:

  Uncaught SecurityError: Failed to execute ‘toDataURL’ on ‘HTMLCanvasElement’: Tainted canvases may not be exported.

  It seems to refer to plugins.min.js?ver=4.1.7:1.

  Can you see what is wrong?

  Best regards,

  Martijn

  #83696 Copied Theme version: 2.4.1 WooCommerce version: 2.3.7
  5 Answers
  

  Jack Richardson

  Support staff

  September 1, 2015 at 17:05

  Hello,

  What is your site url?
  Please provide us with WP Dashboard credentials in private content.

  Best regards,
  Jack Richardson.

  #83703 Copied
  

  martijntje

  Participant

  September 1, 2015 at 19:10

  Hi,

  Thanks for your reply. See ‘private content’ for the data 🙂

  Best regards,

  Martijn

  Please, contact administrator
  for this information.

  #83739 Copied
  

  Eva Kemp

  Participant

  September 2, 2015 at 08:18

  Hello,

  Unfortunately we don’t see any errors when visiting your site.
  Are you getting that error too? Please show us a screenshot.

  Thank you.
  Regards,
  Eva Kemp.

  #83827 Copied
  

  martijntje

  Participant

  September 2, 2015 at 16:17

  Hi Eva,

  Please see private content for link.

  Best regards,

  Martijn

  Please, contact administrator
  for this information.

  #84023 Copied
  

  Eva Kemp

  Participant

  September 2, 2015 at 17:13

  Hello,

  Sorry, but I don’t see that error, only for some images that are missing:
  http://storage6.static.itmages.com/i/15/0902/h_1441210323_7472331_16b975f688.png

  Regards,
  Eva Kemp.

  #84053 Copied
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