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Error receptions and slowness while editing the site in the WordPress panel

This topic has 2 replies, 2 voices, and was last updated 9 months, 2 weeks ago ago by Rose Tyler

enderkadir

Participant

July 19, 2023 at 08:41

Hello,

We installed the theme yesterday and after a few edits, my website became extremely slow. It started giving errors after any update. I called the hosting provider and they stated that it is not originating from the server. Could you please enter my wordpress panel and look at the reason for the slowness?

Please, contact administrator
for this information.

#362332 Copied Theme version: 9.1.9

1 Answer

Rose Tyler

Support staff

July 19, 2023 at 09:31

Hello, Enderkadir,

Thank you for contacting us and for using XStore.

WooCommerce > Status > Logs > check log for today. We added a screenshot in the private Content area. The critical error comes from jetpack and woocommerce plugins, so you need to contact the support of plugins.

Also, ask your hosting provider about the server error log. Let us know the result.

Kind Regards,
8theme team

Please contact administrator
for this information.

#362342 Copied
Tagged: editing, error receptions, seo friendly, slowness, woocommerce, wordpress panel, wordpress themes
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