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Error processing checkout. Please try again.

This topic has 4 replies, 2 voices, and was last updated 4 months, 2 weeks ago ago by Rose Tyler

UAE0786

Participant

November 23, 2020 at 10:00

Error processing checkout. Please try again.
https://prnt.sc/vo8lvn

Please, contact administrator
for this information.

#260788 Copied Theme version: 7.2

3 Answers

Rose Tyler

Support staff

November 23, 2020 at 16:37

Hello,

1) Try to disable all the third-party plugins, that do not come bundled with the theme https://xstore.helpscoutdocs.com/article/36-included-plugins , and check how it works then.
2) Go to Appearance > Themes > install and activate the Storefront theme (default WooComerce theme). Test the process with the default theme. Do you have the mentioned errors?

Regards

#260860 Copied

TomP

Participant

December 13, 2023 at 14:51

Was there a resolution to this issue? We are having the same problem:

WordPress version: 6.4.2
WooCommerce Version 8.4.0
Xstore Core Version 5.2.5
XStore v.9.2.5 (child v.0.0.1)

#376563 Copied

Rose Tyler

Support staff

December 13, 2023 at 15:05

Hello, TomP,

We appreciate you reaching out to us and for choosing XStore for your needs.

To assist you effectively, could you please confirm if you have verified that the issue you’re encountering is not a result of a third-party plugin on your website? Additionally, we would like to know if this problem occurs exclusively with our theme or if it persists even when the Storefront theme is activated.

For a more detailed discussion and prompt support, we kindly request that you initiate a new topic on our support forum by following this link: https://www.8theme.com/forums/xstore-wordpress-support-forum/

We look forward to your response and are here to provide you with the necessary assistance.

Kind Regards,
8theme team

#376567 Copied
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