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Error plugin w3 total cache - by Anna - on WordPress WooCommerce support

This topic has 18 replies, 4 voices, and was last updated 9 years ago ago by Robert Hall

Anna

Participant

May 13, 2016 at 15:43

Hi I asked for help because I have a big problem on the https://www.8theme.com/topic/shortcode-post-link/#post-125683 ticket where I was asked to install the plugin w3 total cache to resolve the problems, now I have a big problem on the site do not see the home page is set up correctly, but the visibility is not the same … I urgently need to solve the problem and I would not have missed subilo. since the site would be over today at the customer.

#125716 Copied Theme version: 2.11

17 Answers

Eva Kemp

Participant

May 13, 2016 at 16:40

Hello,

Have you asked hosting provider to increase memory_limit value as you were told in the topic?
Please do this, because that error appears in your error_log file.

Regards,
Eva Kemp.

#125734 Copied

Anna

Participant

May 13, 2016 at 17:00

yes

I beg you to solve as soon as possible

Please, contact administrator
for this information.

#125740 Copied

Jack Richardson

Support staff

May 16, 2016 at 10:16

Hello,

128M of memory isn’t enough.
As you can see from the error:
PHP Fatal error: Allowed memory size of 134217728 bytes exhausted

it tries to allocate more than 134M.
Try to increase memory limit to 256M or 512M.

Best regards,
Jack Richardson.

#125886 Copied

Anna

Participant

May 16, 2016 at 10:26

ok increased

but nothing is solved

#125888 Copied

Jack Richardson

Support staff

May 16, 2016 at 12:12

Hello,

May we update the theme to 3.0 version?
Have you made any changes in original theme files?

Best regards,
Jack Richardson.

#125935 Copied

Anna

Participant

May 16, 2016 at 13:05

I made some changes, however, especially at custom.css if this is the only solution, you can proceed.

#125953 Copied

Jack Richardson

Support staff

May 16, 2016 at 13:16

Hello,

Custom.css file won’t be overwritten.
Please create back up of the site files and database and we’ll update the theme.

Thank you.
Best regards,
Jack Richardson.

#125957 Copied

Anna

Participant

May 16, 2016 at 14:22

have Backed Up can proceed
regards

#125974 Copied

Anna

Participant

May 17, 2016 at 08:30

the version of the theme now is the 3 help how come you is not solved ???

#126092 Copied

Robert Hall

Participant

May 17, 2016 at 10:25

Hello,

We’ve changed the Post Slider element to Products on Home Page. Please check your site now.

Regards,
Robert Hall

#126134 Copied

Anna

Participant

May 17, 2016 at 10:36

ok thanks are raised, but does not work the mega menu “arredamento

#126135 Copied
Robert Hall

Participant

May 17, 2016 at 11:06
Hello,

I’ve added this code in custom.css. Please check.

.main-nav .menu > li .nav-sublist-dropdown ul li.image-item a { font-size: 10px !important; }

Regards,
Robert Hall
#126138 Copied
Anna

Participant

May 17, 2016 at 11:22

it happens that you no longer see the pictures you can try to get in to see the menu settings

Please, contact administrator
for this information.

#126145 Copied Theme version: 3

Robert Hall

Participant

May 17, 2016 at 12:43

Hello,

We have a new option in Legenda 3. You should disable the Menu Icons plugin first then you’ll see a new option how to upload the images. See screenshot: http://prntscr.com/b52mm7

Regards,
Robert Hall

#126154 Copied

Anna

Participant

May 17, 2016 at 12:58

ok sorry, it is possible to remove the label and leave only the image
Regards

#126163 Copied

Anna

Participant

May 17, 2016 at 13:00

sorry fatto

#126164 Copied

Robert Hall

Participant

May 17, 2016 at 13:08

You’re welcome! We close this topic.

Regards,
Robert Hall

#126168 Copied
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