Return to previous page

Error: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature.

This topic has 6 replies, 2 voices, and was last updated 1 months, 3 weeks ago ago by Rose Tyler

juan

Participant

March 14, 2024 at 16:21

Error: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature.

When updating the Theme.

When updating plugins I have no problem.
I have the problem when updating the theme.

Files is visible for topic creator and
support staff only.

#386972 Copied Theme version: 9.2.5

5 Answers

Rose Tyler

Support staff

March 14, 2024 at 16:27

Hello,

Thank you for contacting us and for using XStore.

For assistance with your inquiry, we kindly ask that you refer to the following article: https://xstore.helpscoutdocs.com/article/181-troubleshooting-pclziperrbadformat-10-during-theme-core-plugin-update

Should you require any further information or support, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

#386974 Copied

juan

Participant

March 14, 2024 at 16:40

The license is new, installed directly on the main website, never installed in a localhost environment.

I have installed the Theme and Plugin manually, but I understand that in the next update I will have the same problem and will not be able to update from the WordPress control panel.

——

La licencia es nueva, instalada directamente en la web principal, nunca instalado en un entorno localhost.

He instalado el Theme y Plugin de forma manual, pero entiendo que en la próxima actualización tendré el mismo problema y no podré actualizar desde el panel de control de WordPress.

: (

#386976 Copied

Rose Tyler

Support staff

March 14, 2024 at 16:57

Hello,

We hope this message finds you well.

Should you encounter this issue again in the future, we kindly request that you grant us temporary wp-admin access. This will enable us to conduct a thorough examination and offer the necessary assistance.

Best Regards,
8Theme’s Team

#386979 Copied

juan

Participant

March 15, 2024 at 09:31

Thank you,

If it happens again in the next update I’ll let you know.

All the best!
—-

Gracias,

Si vuelve a ocurrir en la próxima actualización os aviso.

Un saludo!

#387052 Copied

Rose Tyler

Support staff

March 15, 2024 at 10:22

Hello,

You’re welcome!

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#387058 Copied
Tagged: best selling woocommerce error fix, fix woocommerce error -10, pclzip_err_bad_format error solution, resolve pclzip_err_bad_format in woocommerce, woocommerce themes troubleshooting
Viewing 6 results - 1 through 6 (of 6 total)