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Error on checkout page - by amyonline - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 10 years, 7 months ago ago by Eva Kemp

amyonline

Participant

April 29, 2015 at 01:20

Having this error, but then cannot find the file in cpanel

This is visible on the checkout page once an order has been processed. Though now it doesn’t even say transaction complete when payment is taken

I have made a test transaction and this is the error – this is visible without being logged in

public_html/wp-includes/pluggable.php on line 264

#60411 Copied

7 Answers

Eva Kemp

Participant

April 29, 2015 at 12:08

Hello,

You didn’t specify the error.
Please show a screenshot and provide us with wp-admin panel/FTP credentials in private content.

Thank you.
Regards,
Eva Kemp.

#60490 Copied

amyonline

Participant

April 29, 2015 at 14:38

I cannot upload the screen shot.
But basically once payment has been taken it doesnt state order processed, woocommerce doesnt pick up the order (i just get a PayPal notification) and this error is shown

Fatal error: Allowed memory size of 100663296 bytes exhausted (tried to allocate 640592 bytes) in /home/jadores/public_html/wp-includes/pluggable.php on line 264

This theme is causing a lot of fatal errors!

You will see this is you do a test transaction

Please, contact administrator
for this information.

#60561 Copied

Eva Kemp

Participant

April 29, 2015 at 15:05

Hello,

You need contact your host and ask them to increase memory_limit value.
Also you can upload screenshot to some image storage, for example http://imgur.com/ , and give us a link to an image.
But first please ask your host to increase memory value.

Thank you.
Regards,
Eva Kemp.

#60572 Copied

amyonline

Participant

April 29, 2015 at 17:00

Eva,

memory value of what?

Wordpress memory value has it at maximum 256mb

Thank you

#60627 Copied

Eva Kemp

Participant

April 29, 2015 at 17:19

Hello,

“Fatal error: Allowed memory size of 100663296 bytes exhausted” error means that you’re lack of memory on your server account.
Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#60639 Copied

amyonline

Participant

April 29, 2015 at 17:58

Hi Eva,

Please find ftp in private content

Please, contact administrator
for this information.

#60652 Copied

Eva Kemp

Participant

April 29, 2015 at 18:50

Hello,

Your cpanel link isn’t loading. Please check if you typed it correctly.

Thank you.
Regards,
Eva Kemp.

#60676 Copied
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