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Error message: This product is currently out of stock and unavailable

This topic has 4 replies, 2 voices, and was last updated 7 years, 10 months ago ago by Eva Kemp

markd

Participant

June 13, 2016 at 10:33

Hi, after updating WooCommerce I got this message on some variable products: “This product is currently out of stock and unavailable”. Obviously, it is not true and there is an error. In the backend, I have set the stock quantity for every single variation but in the front end it displays this message.

Example: http://www.wheelboltstore.com/product/kit-%EF%BB%BFbolts-hex-cone-seat-60-ch-19/

The theme and the plugins are all updated at the latest version.
Could you please help me ? I added my FTP credentials in the private content.

Thank you,
Marco

Please, contact administrator
for this information.

#129315 Copied Theme version: 3.0 WooCommerce version: 2.5.5

3 Answers

Eva Kemp

Support staff

June 13, 2016 at 10:42

Hello,

The file variable.php was removed in one of the theme updates, so I’ve removed it for you in the directory wp-content/themes/legenda/woocommerce/single-product/add-to-cart.
Clear browser cache and check the page now.

Regards,
Eva Kemp.

#129323 Copied

markd

Participant

June 13, 2016 at 11:05

Hello Eva,

thank you very much, this fixed the problem.
Unfortunately I have another problem.
Variable products stock quantity are right in the default language, but in italian (the second language) not every variable stock quantity is synchronised.

ex:
EN http://www.wheelboltstore.com/product/star-nuts-kit-o-20/
IT http://www.wheelboltstore.com/prodotto/kit-dadi-con-impronta-stellare-o-20/?lang=it

If you choose the last variable available in english, it displays correctly: price and in stock. But if you choose the same variations in italian, it says it is unavailable.

I hope you can help me out because it is a big problem for me.
Thank you very much,
Marco

#129334 Copied

Eva Kemp

Support staff

June 13, 2016 at 13:32

Hello,

Your site is under maintenance mode.
Please provide WP admin credentials.

Thank you.
Regards,
Eva Kemp.

#129375 Copied
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