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  ergosum

  Participant

  June 23, 2016 at 01:22

  Hi there,

  I am getting the following error message when trying to log in, if I refresh it sometimes works and lets me access the admin panel, then I get the message again when trying to update products, and even category images:

  Fatal error: Call to undefined function etheme_get_option() in /home/bossbabes/public_html/wp-content/themes/legenda/framework/woo.php on line 624

  Please help!

  Please, contact administrator
  for this information.

  #130747 Copied Theme version: v 2.11 WooCommerce version: 2.6.1
  6 Answers
  

  Eva Kemp

  Participant

  June 23, 2016 at 08:21

  Hello,

  Please update the theme to the latest version.
  Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
  Also update all required plugins https://www.8theme.com/download-plugins/ .
  
  Don’t forget to create back up of your files and database before starting update process!

  
  (it’s for Legenda theme but the process is the same).

  Regards,
  Eva Kemp.

  #130775 Copied
  

  ergosum

  Participant

  July 5, 2016 at 03:15

  Hi Eva,

  I have updated the theme, and the woocommerce plugin but I am still having issues, I now have the following error message: Fatal error: Call to undefined function get_editable_roles() in /home/bossbabes/public_html/wp-content/plugins/js_composer/include/classes/core/access/class-vc-current-user-access-controller.php on line 36

  This is driving my client insane, please can you help get it fixed.

  Also what do I need to do to get all of the product images looking uniform? at the moment they are all shapes and sizes.
  Thanks.

  #132488 Copied
  

  ergosum

  Participant

  July 5, 2016 at 03:22

  Just had this error when trying to set a product as featured too: Fatal error: Call to undefined function etheme_get_option() in /home/bossbabes/public_html/wp-content/themes/legenda/framework/woo.php on line 624

  Thanks.

  #132489 Copied
  

  Eva Kemp

  Participant

  July 5, 2016 at 07:38

  Hello,

  Please provide us with FTP credentials.

  Regards,
  Eva Kemp.

  #132502 Copied
  

  ergosum

  Participant

  July 7, 2016 at 16:47

  Hi Eva, info added to private area
  thanks.

  Please, contact administrator
  for this information.

  #132854 Copied
  

  Eva Kemp

  Participant

  July 7, 2016 at 17:15

  Hello,

  I don’t see the errors you mentioned on your site.
  Please clarify how to replicate this.

  Regards,
  Eva Kemp.

  #132861 Copied
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