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Error Issues in install XStore - by indradwihartanto

This topic has 8 replies, 2 voices, and was last updated 5 years, 11 months ago ago by Rose Tyler

indradwihartanto

Participant

December 28, 2019 at 09:15

Hello guys,

Please I need help about this condition when installed Xstore Organic01 Version :
“media not installed 🙁

The most common errors happened by low server requirments, we strongly recommend to contact your host provider and check the necessary settings.”

I have increased the memory limit for wp-config to 128MB.
Is there any other solution?

thanks,
Indra

#227532 Copied Theme version: Organic01 WooCommerce version: : 5.3.2

7 Answers

Rose Tyler

Support staff

December 28, 2019 at 09:43

Hello,

https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/ – go to Dashboard of XStore to see your current values, for example – https://prnt.sc/qgqebc Your hosting provider should be able to help you increase required values.
If all media items can’t be installed automatically, we can help you and upload some missing images manually. Please provide us with temporary wp-admin access.
Make sure that you have the latest version of the XStore theme (6.2.5).

Regards

#227535 Copied

indradwihartanto

Participant

December 28, 2019 at 10:05

Thanks for your response.
The system have been checked and cleared.
WP File System: direct direct
PHP version: 7.0 7.2.25
WordPress version: 3.9 5.3.2
Memory limit: 128M 512M
Max execution time: min (90-120) 120
Max input vars: min (1000-2000) 2000.

I give the temporary
Upload max filesize: 10M 128M
../Uploads folder: writable writable
OpenSSL version: 1.0 1.0.2
GZIP compression: enable enable
file_get_contents( ): enable enable
wp_remote_get( ): enable enable

My Xstore version 6.2.5. I have installed again from early step. I wanna you to help me import Organic01 version for my web theme.

I provide you with temporary wp-admin access in private content area. Please kindly help me.
Thanks a lot.

Regards,
Indra

Please contact administrator
for this information.

#227536 Copied

Rose Tyler

Support staff

December 28, 2019 at 10:22

Hello,

http://prntscr.com/qgqsq0 – please set administrator role for the user.

Regards

#227537 Copied

indradwihartanto

Participant

December 28, 2019 at 10:26

done

#227539 Copied

Rose Tyler

Support staff

December 28, 2019 at 11:13

Hello,

Please check your site now. Before starting import you need to make sure that your server meets the XStore theme requirements and that all the third-party plugins are disabled. Import demo content and enable third-party plugins only after that to avoid any issues with the import process.

Regards

#227540 Copied

indradwihartanto

Participant

December 28, 2019 at 11:24

its amazing bro. well noted with many thanks!

#227541 Copied

Rose Tyler

Support staff

December 28, 2019 at 11:32

You’re welcome!

Regards

#227542 Copied
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