Error installing themeforest plugin in wordpress!

This topic has 3 replies, 3 voices, and was last updated 4 months, 3 weeks ago ago by Andrew Mitchell

  • Avatar: grafitech
    grafitech
    Participant
    January 21, 2025 at 02:53

    Hi, I got this error when installing zipped plugin on wordpress!

    Installing plugin from uploaded file: themeforest-6j4igpxf-xstore-responsive-woocommerce-theme-wordpress-theme.zip
    Unzipping…

    Installing plugin…

    Could not unzip package. No plugins found.

    Plugin installation failed.

    Please, contact administrator
    for this information.
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    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 21, 2025 at 08:19

    Hello, Grafitech,

    It seems that you may have attempted to install the full archive as a plugin, which is unnecessary. We would like to guide you through the simplest installation process:
    – Please download “XStore – Installable Archive” from https://www.8theme.com/downloads/ and install it via Appearance > Themes > Add new.
    – Then, download the Core plugin archive from this page – https://www.8theme.com/downloads/
    Go to Dashboard > Plugins > Add new > Upload plugin > Choose plugin (downloaded from https://www.8theme.com/downloads) > Install now
    – Watch in this video about demo content installation – https://youtu.be/4n1re0jKorc?feature=shared

    If you have any further questions or need additional assistance, please don’t hesitate to reach out.

    Best regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 22, 2025 at 02:16

    Dear grafitech,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

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