Hi,
I would install Mailjet plugin (https://github.com/mailjet/wordpress-mailjet-plugin-apiv3) on my website but on activation, i got an error : Fatal error: Cannot use object of type WP_Mailjet_Options as array in /var/www/vhosts/xxxxxx/httpdocs/wp-content/themes/tvt/option-tree/includes/ot-functions.php on line 30 (xxxx replace hostname)
Do you have an idea to fix it ?
Hello,
Sorry, but we don’t provide support for third party plugin. Also we don’t guarantee full compatibility with them.
Regards,
Robert Hall.
Hey geckoinfo,
Mailjet here. Sorry to hear you had troubles with our plug-in. Can you copy / paste your message in our ticket system https://www.mailjet.com/support/ticket, and we’ll be sure to get the plug-ins team to take a look.
Cheers,
Mailjet
Site URL: hiddenHi,
Mailjet Support ask me to modify ot-functions.php (line 30) and mailjet plugin is Ok now…. but website not ! Customization (logo, css, …) don’t work. Website is KO….
if ( is_array($options) || isset( $options[$option_id] ) && ” != $options[$option_id] ) {
instead of
if ( isset( $options[$option_id] ) && ” != $options[$option_id] ) {
Do you have an idea to fix it ? Thanks
Oh. Sorry to hear that. Our plugins technical team is on the matter. We’ll be sure to keep you updated.
Regards,
Mailjet
Hi,
No idea for this bug ? Mailjet support team can’t find solution….. (Anelyia). Mailjet plugin is active but theme functions doesn’t work anymore….
Thanks for help. Best regards
Hi Geckoinfo,
We’ll try to reach out to EightTheme on your behalf and see if we can work together to resolve this issue for you. Sorry it’s been a challenge.
Regards,
Mailjet
Hi,
Do you have some news for my problem ? this website will be in production next week and this function doens’t work…. Could you help me please ?
Hi Geckoinfo,
We tried to reach out to Robert Hall – EightTheme but didn’t get a response. Any chance for you to try and put them in touch with us at plugins@mailjet.com ?
Regards,
Stephen
Hello,
We’ve passed this query to our second level support and you’ll be contacted by our techs soon.
Sorry for inconveniences.
Regards,
Eva Kemp.
Sorry to ask again… but I never be contacted by second level support…. Do you have an idea to fix it ?
Thanks
Hello @Mailjet,
We wrote to plugins@mailjet.com email address but nobody answered us.
We asked to tell us more about the problem and what you did when trying to fix it.
So we’re still waiting for your reply.
Thank you.
Regards,
Eva Kemp.
Hi Eva,
Thanks for the head’s up. Just checked. We indeed received the email but somehow missed processing it in our queue. We’ll take a look right away and continue the conversation via email.
Cheers,
Stephen
Hello,
Thank you for looking into this.
We’ll wait for your further replies.
Regards,
Eva Kemp.
Hello,
Me again…. Sorry but my problem is not fix…. Someone (mailjet support or Eva Kemp) could help me ?
Thanks
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