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Error in registration - by Sam - on WordPress WooCommerce support

This topic has 3 replies, 3 voices, and was last updated 9 months, 1 weeks ago ago by Andrew Mitchell

Sam

Participant

August 30, 2024 at 06:01

Hello Team,

Could you please check below errors:

1. When a new customer registers, no message appears on the site indicating that your registration request has been received.

2. Even if the email was previously registered, the theme does not give a notification that this email was previously registered.

https://prnt.sc/N5n5YuNyqGo7

#412280 Copied Theme version: 9.3.18

2 Answers

Rose Tyler

Support staff

August 30, 2024 at 06:10

Hello, Sam,

Thank you for reaching out to us.

The Loginisation/Registration functionality comes from the WooCommerce plugin – https://woocommerce.com/document/configuring-woocommerce-settings/#accounts-and-privacy-settings
We recommend you contact WooCommerce support at https://wordpress.org/support/plugin/woocommerce/ because the user registration behavior is independent of the theme on your site.

Best Regards,
8Theme’s Team

#412284 Copied

Andrew Mitchell

Support staff

August 30, 2024 at 22:58

Dear Sam,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#412449 Copied
Tagged: fix woocommerce registration, registration error solutions, resolve wordpress registration issues, woocommerce error help, woocommerce themes troubleshooting, wordpress themes registration error, wordpress woocommerce themes
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