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Error in Radio List of FRONTEND filters when updating the theme

This topic has 4 replies, 3 voices, and was last updated 3 months ago ago by Andrew Mitchell

Jose Hernan

Participant

February 2, 2024 at 23:04

Good afternoon, when updating the XStore theme to the latest version (9.2.7), there has been an alteration in the way the “Radio List” form element of the filter list of the store page is presented (FRONTEND) (https://perupowersports.pe/tienda/shop/) and the other related pages, I work with the product filters with the “PWF – WooCommerce Products Filter” plugin that works and continues to work correctly.

The detail is that around the “Radio List” a “medium” black circle is now displayed by default, and that as you move the cursor closer to the other radio buttons below, another black circle appears. As for operation, there is no problem and the rest of the filters are applied well.

With the “Radio List” I manage the taxonomy of the brands, and as I reiterate, everything has worked normally until the theme was updated today, the problem is exclusively design (interface). I have tried other components of the plugin to make unique selections and they all work correctly, the only one that has changed is the “Radio List”.

I attach screenshots:

https://iili.io/JlyDirP.png => It barely loads the store page (SHOP) or any brands, categories or tags page.

https://iili.io/JlyDQYF.png => Hovering over the first mark.

https://iili.io/JlyDL21.png => Hovering over the second mark.

https://iili.io/JlyDZkg.png => Hovering over the third mark.

https://iili.io/JlyDbTJ.png => All the plugin components for creating filters work fine, only the “Radio List” was changed with the theme update. The plugin has not had recent updates.

Is there a way to revert the versions of the XStore themes in case of failures and be able to return to a previous version?

I will appreciate your observations.

Kind regards.

PS: I will send you the WordPress access data privately and through FTP in case you need to review it in more detail. If you have any problems entering, you give me the IP address from which you will connect to unblock it from the hosting.

Please, contact administrator
for this information.

#382294 Copied Theme version: 9.2.7 WooCommerce version: 8.5.2

3 Answers

Rose Tyler

Support staff

February 3, 2024 at 08:30

Hello, Jose Hernan,

Thank you for reaching out to us and for providing a detailed description of the issue you are experiencing with the XStore theme after updating to version 9.2.7. We understand that the presentation of the “Radio List” form element on your store page has been altered, and we appreciate the screenshots you have provided to illustrate the changes you’ve noticed.
We apologize for any inconvenience this may have caused.

Upon reviewing your Shop page both as a new user (https://prnt.sc/a7ZPXHPRnMG_) and after login (https://prnt.sc/IZMw0aP2Bwtr), we were unable to detect the issue mentioned. Therefore, we suggest that you clear your browser’s cache as a potential solution.

Should you require any further assistance, please do not hesitate to reach out to us.

Best Regards,
8Theme’s Team

#382319 Copied

Jose Hernan

Participant

February 4, 2024 at 03:28

Good morning, indeed, after clearing the browsing history in my browsers, everything loads normally.

I was working with several websites these days and my cache had become quite reloaded.

Also on the backend, I see that everything now loads correctly.

Thank you and sorry for the extra time on this query. Error on my part because of haste.

Kind regards.

#382387 Copied

Andrew Mitchell

Support staff

February 4, 2024 at 03:28

Dear Jose Hernan,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#382388 Copied
Tagged: fix frontend filters, radio list error solution, resolve woocommerce radio list issue, woocommerce theme update error, wordpress themes troubleshooting
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Error in Radio List of FRONTEND filters when updating the theme

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