Return to previous page

Error in My Account area - by pridiu - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 7 years, 12 months ago ago by Eva Kemp

  • Avatar: pridiu
    pridiu
    Participant
    April 22, 2016 at 09:00

    When user is logged in an error shows up in my account page.

    Please, contact administrator
    for this information.
    #122492 Copied Theme version: 2.6 WooCommerce version: 2.5.5
    5 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    April 22, 2016 at 09:05

    Hello,

    I’ve just checked it and didn’t see the error. See screenshot: http://prntscr.com/avchfv

    Could you please clarify with more details and show us screenshots?
    Please provide us with FTP credentials in Private Content.

    Regards,
    Robert Hall

    #122497 Copied
    Avatar: pridiu
    pridiu
    Participant
    April 22, 2016 at 09:14

    Hei, please try to make a testorder, then u see the error.

    #122502 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    April 22, 2016 at 09:56

    Please show us screenshot with the issue and provide us with FTP credentials in Private Content.

    Regards,
    Robert Hall

    #122516 Copied
    Avatar: pridiu
    pridiu
    Participant
    April 22, 2016 at 12:01

    See the credentials

    Please, contact administrator
    for this information.
    #122528 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    April 22, 2016 at 12:33

    Hello,

    The file wp-content/themes/royal/woocommerce/myaccount/my-orders.php has been removed in the theme recent update.
    Remove it from your site files too and check the page after that.

    Regards,
    Eva Kemp.

    #122538 Copied
  • Viewing 6 results - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.Log in/Sign up

Useful links WooCommerce & WordPress

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Onepage Store – WooCommerce Theme
lazy-placeholder
Medical 02 – WordPress WooCommerce Theme
lazy-placeholder
Dokan Multivendor Marketplace – WordPress WooCommerce Theme
lazy-placeholder
Kidsstore – WooCommerce Theme
lazy-placeholder
WooPress Fullwidth
lazy-placeholder
Application – WooCommerce Theme
lazy-placeholder
Handmade Store – WordPress WooCommerce Theme
lazy-placeholder
Kids Toys Store – WordPress WooCommerce Theme
lazy-placeholder
Zoo Shop – WooCommerce Theme
lazy-placeholder
Digital Marketing – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.