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Error in loading the demo account 0000000000000000000000000000000

This topic has 4 replies, 2 voices, and was last updated 1 years ago ago by Tony Rodriguez

Christopher Magdy

Participant

March 29, 2023 at 18:50

hello i can not download the demo website it gives me an error

i need this to be solved as soon as possible

#351677 Copied Theme version: 7 WooCommerce version: 7

3 Answers

Christopher Magdy

Participant

March 29, 2023 at 18:52

it seems redirect to a weird url http://kstore.tan90.agency/wp-admin/index.php?page=dokan-setup

which is plugin
and the error is( Sorry, you are not allowed to access this page. )

#351678 Copied

Christopher Magdy

Participant

March 29, 2023 at 19:20

?????????

Please contact administrator
for this information.

#351680 Copied

Tony Rodriguez

Support staff

March 30, 2023 at 07:21

Hello Christopher Magdy,

Thank you so much for purchasing our theme and contacting our support center.

We apologize for the inconvenience, but it is recommended that you run the import on a fresh WordPress installation. To do this, you can use the WordPress Reset plugin, which can be found at https://wordpress.org/plugins/wp-reset/.

This plugin can be used to remove all existing content and install a new version from scratch.

Please reset the installation and provide us with temporary WP-admin access in the private content area of this topic. We will then help you with the import, and let us know which demo you would like to import and with which page builder (Elementor or WP Bakery).

Thank you for your understanding.

Best Regards,
8Theme’s Team

#351702 Copied
Tagged: account, demo, error, loading, templates, woocommerce, wordpress
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