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Error in installation - by Qiqi - on WordPress WooCommerce support

This topic has 11 replies, 3 voices, and was last updated 7 years, 5 months ago ago by Rose Tyler

Qiqi

Participant

November 6, 2016 at 16:23

Hi, after i install my theme, i got this error message.

Error while sending QUERY packet. PID=615616 in /home/avoxme5/public_html/arcadesports/wp-includes/wp-db.php on line 1868

can i know what is the error

#145052 Copied Theme version: 3.0.3

10 Answers

Eva Kemp

Support staff

November 7, 2016 at 08:16

Hello,

The problem may be related to your hosting provider.
Please read these topics:
https://wordpress.org/support/topic/error-while-sending-query-packet-pid/
https://wordpress.org/support/topic/warning-error-while-sending-query-packet-1/

Check the values of the functions on your server that are mentioned in the topics.

Regards,
Eva Kemp.

#145070 Copied

Qiqi

Participant

November 8, 2016 at 08:30

ok, will check with them. So far I have been editing the theme with no issues, but does this affect how my page look? Coz my single product page does not have the brand and details as shown here > https://www.8theme.com/demo/legenda/?product=ring-with-red-stones&sb=1

Please, contact administrator
for this information.

#145219 Copied

Qiqi

Participant

November 8, 2016 at 08:36

to add on, i have already added brands logo under the products > brands

#145220 Copied

Rose Tyler

Support staff

November 8, 2016 at 09:03

Hello,

Try to select Right sidebar position in Theme Options > Single Product Page.

Regards,
Rose Tyler.

#145222 Copied

Qiqi

Participant

November 8, 2016 at 10:15

hi already choose that but still not showing

#145233 Copied

Rose Tyler

Support staff

November 8, 2016 at 10:19

Hello,

Please provide WP Dashboard credentials in Private Content.

Regards,
Rose Tyler.

#145235 Copied

Qiqi

Participant

November 8, 2016 at 10:28

please check. thank you

Please, contact administrator
for this information.

#145239 Copied

Rose Tyler

Support staff

November 8, 2016 at 10:43

Hello,

Fixed. Please check it now.

Regards,
Rose Tyler.

#145246 Copied

Qiqi

Participant

November 8, 2016 at 16:27

thanks, will the error still appear if i update the theme?

#145309 Copied

Rose Tyler

Support staff

November 8, 2016 at 16:45

Hello,

No, it won’t change after updates.
But will be better to make backup of the site before update.
In case, if this error appear again try to add the empty text widget in Appearance > Widgets > Single Product Page Sidebar.

Regards,
Rose Tyler.

#145317 Copied
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