Error in header Section - by wealthy - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 8 years, 8 months ago ago by Eva Kemp

  • Avatar: wealthy
    wealthy
    Participant
    July 11, 2015 at 03:05

    Hi I am getting some errors in the header section when I add a security plugin ithemes security
    can you please help with this as I spoke to the plugin Author and they suggest the fault is with your code

    Warning: getimagesize(http://SITE URL/Logo.png): failed to open stream: HTTP request failed! HTTP/1.1 403 Forbidden in /home1/ab29558/public_html/fnf/wp-content/themes/classico/framework/theme-functions.php on line 172

    Warning: getimagesize(http://SITEURLLogo.png): failed to open stream: HTTP request failed! HTTP/1.1 403 Forbidden in /home1/ab29558/public_html/fnf/wp-content/themes/classico/framework/theme-functions.php on line 173

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 11, 2015 at 07:17

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: wealthy
    wealthy
    Participant
    July 11, 2015 at 07:23

    as requested

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 11, 2015 at 09:17

    Hello,

    I’ve analyzed our theme code and it works without any problems when iThemes Security plugin is deactivated. You need to solve the issue with plugin author/support.

    Best regards,
    Jack Richardson.

    Avatar: wealthy
    wealthy
    Participant
    July 12, 2015 at 06:54

    Ok for others with the same error

    Seems for some reason the .htaccess file was blocking something.

    What I did was rename the .htaccess file. Went to Permalinks and saved it again and a new .htaccess file was created and error is no longer there.

    Oh and the pluging that seemed to have caused it is still working ok too

    Thanks for your support.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 13, 2015 at 08:28

    Hello,

    We’re glad the problem has been resolved.
    If there are any questions feel free to contact us.

    Regards,
    Eva Kemp.

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