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Error, help - by Sporbillis - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 7 years, 10 months ago ago by Eva Kemp

Sporbillis

Participant

June 27, 2016 at 15:10

Hello, i m facing an error in the website.

http://imgur.com/uHvDtCa

It says something about the auto optimize plugin. I have contacted the developer of the plugin and he checked the error out. Although apparently it’s a theme problem.

Here is his reply :

“OK, turns out this is a problem with the JS in your theme, which tries to get data from a canvas which is not allowed by the security model (or something like that, I don’t understand the code really).

You can see the error is in <themename>/js/plugins.min.js by simply appending ?ao_noptimize=1 to your URL (this will temporarily disable AO).

So next step would be to contact the theme developer(s) sporbillis!

I’m closing this topice as resolved, as it’s not an AO-issue.

hope this helps!”

Can you please help ?

Please, contact administrator
for this information.

#131241 Copied

1 Answer

Eva Kemp

Support staff

June 27, 2016 at 16:28

Hello,

Please look at the screenshot http://prntscr.com/blq2yi . As you can see the error is related to cache plugin.
Check the settings of that plugin.

Regards,
Eva Kemp.

#131263 Copied
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