Return to previous page

Topic: Error Codes

OnetteLunge

Participant

June 8, 2019 6:35 pm

Good afternoon,

My website individual blog pages just stopped working. WordPress Debug gives this error:

[08-Jun-2019 17:10:45 UTC] PHP Fatal error: Uncaught Error: Call to undefined function etheme_share_shortcode() in /nas/content/live/bcbud/wp-content/themes/xstore/single.php:107
Stack trace:
#0 /nas/content/live/bcbud/wp-includes/template-loader.php(78): include()
#1 /nas/content/live/bcbud/wp-blog-header.php(19): require_once(‘/nas/content/li…’)
#2 /nas/content/live/bcbud/index.php(17): require(‘/nas/content/li…’)
#3 {main}
thrown in /nas/content/live/bcbud/wp-content/themes/xstore/single.php on line 107

Individual pages show the error at the bottom as well: https://bcbud.store/cbd-pet-therapy/
Site URL: hidden
Theme version: Latest
WooCommerce version: Latest

#215284 copied to clipboard

Like

Rose Tyler

Support staff

June 9, 2019 7:49 am

Hello,

Is Core plugin activated on your site? Do you use the latest version of XStore Core plugin (1.2.2)? https://xstore.helpscoutdocs.com/article/37-plugins-update
Have you made changes in template files?
Do you use a child theme? Is there the problem if the parent theme is activated on the site?
Please provide us with temporary wp-admin and FTP access.

Regards

#215289 copied to clipboard

Like

OnetteLunge

Participant

June 10, 2019 6:31 pm

Good afternoon,

Everything is fully updated and activated. Please see the private area for credentials.

Thank you.

_ OL

Content is visible for topic creator and
support staff only.

#215353 copied to clipboard

Like

Olga Barlow

Support staff

June 10, 2019 6:42 pm

Hello,

No, XStore core plugin was out of date http://prntscr.com/o02ugk

Don’t see any error when you use recommended in previous message version 1.2.2. Read the support answer more attentive next time and follow the recommendations.

Regards

#215356 copied to clipboard

Like