Error Codes

• 

  OnetteLunge

  |

  Participant

  | June 8, 2019 at 6:35 pm

  Good afternoon,

  My website individual blog pages just stopped working. WordPress Debug gives this error:

  [08-Jun-2019 17:10:45 UTC] PHP Fatal error: Uncaught Error: Call to undefined function etheme_share_shortcode() in /nas/content/live/bcbud/wp-content/themes/xstore/single.php:107
  Stack trace:
  #0 /nas/content/live/bcbud/wp-includes/template-loader.php(78): include()
  #1 /nas/content/live/bcbud/wp-blog-header.php(19): require_once(‘/nas/content/li…’)
  #2 /nas/content/live/bcbud/index.php(17): require(‘/nas/content/li…’)
  #3 {main}
  thrown in /nas/content/live/bcbud/wp-content/themes/xstore/single.php on line 107

  Individual pages show the error at the bottom as well: https://bcbud.store/cbd-pet-therapy/

  Site URL: hidden

  Theme version: Latest

  WooCommerce version: Latest

  #215284 copied to clipboard
  

  Rose Tyler

  |

  Support staff

  | June 9, 2019 at 7:49 am

  Hello,

  Is Core plugin activated on your site? Do you use the latest version of XStore Core plugin (1.2.2)? https://xstore.helpscoutdocs.com/article/37-plugins-update
  Have you made changes in template files?
  Do you use a child theme? Is there the problem if the parent theme is activated on the site?
  Please provide us with temporary wp-admin and FTP access.

  Regards

  #215289 copied to clipboard
  

  OnetteLunge

  |

  Participant

  | June 10, 2019 at 6:31 pm

  Good afternoon,

  Everything is fully updated and activated. Please see the private area for credentials.

  Thank you.

  _ OL

  

  Content is visible for topic creator and
  support staff only.

  #215353 copied to clipboard
  

  Olga Barlow

  |

  Support staff

  | June 10, 2019 at 6:42 pm

  Hello,

  No, XStore core plugin was out of date http://prntscr.com/o02ugk

  Don’t see any error when you use recommended in previous message version 1.2.2. Read the support answer more attentive next time and follow the recommendations.

  Regards

  #215356 copied to clipboard
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