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Error after upgrade theme - by ayatango - on WordPress WooCommerce support

This topic has 19 replies, 5 voices, and was last updated 10 years, 11 months ago ago by Stan Russell

ayatango

Participant

December 27, 2014 at 00:02

Hi,
Today I’ve upgraded Legenda theme to v2.5, and my pages shows the following error:
Fatal error: Call to undefined function vc_column_offset_class_merge() in …/…/public_html/lbnmedical.ro/wp-content/themes/legenda/framework/vc.php on line 1172

Please help!

Please, contact administrator
for this information.

#31157 Copied

18 Answers

Eva Kemp

Participant

December 27, 2014 at 00:39

Hello,

Please provide us with wp-admin panel and FTP credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#31160 Copied

DZHAVAELCOUTURE

Participant

January 4, 2015 at 04:34

i have the same error

Please, contact administrator
for this information.

#31872 Copied

ephil

Participant

January 5, 2015 at 00:09

I also have this issue.

Please, contact administrator
for this information.

#31897 Copied

Eva Kemp

Participant

January 5, 2015 at 10:54

Hello @DZHAVAELCOUTURE,

What is your site url?

Thank you.
Regards,
Eva Kemp.

#31934 Copied

Eva Kemp

Participant

January 5, 2015 at 10:55

Hello @ephil,

What theme and Visual Composer plugin versions are you using?

Regards,
Eva Kemp.

#31935 Copied

ephil

Participant

January 5, 2015 at 16:57

I am currently using Legenda v2.4.1. I tried copying over the files for the current Legenda v2.5 and that is when I got the error.

WPBakery Visual Composer shows as version 4.1.2 but if I remember correctly it was showing out of date before I copied over the 2.5 files yesterday.

That being said, after seeing this message I reverted my files back to 2.4.1 and my site is currently up and running. Just not running the current 2.5 Legenda as would be desired.

#31990 Copied

Eva Kemp

Participant

January 5, 2015 at 17:16

Hello @ephil,

We’ve sent VC plugin archive to your email address that you gave us in the previous post.
Please update the theme and the plugin as well.

Thank you.
Regards,
Eva Kemp.

#32005 Copied

ephil

Participant

January 5, 2015 at 17:31

Thank you very much. I will take a look at it this evening. Thanks again!

#32013 Copied

Eva Kemp

Participant

January 5, 2015 at 19:13

Hello @ephil,

You’re welcome.

Thank you.
Regards,
Eva Kemp.

#32032 Copied

ayatango

Participant

January 5, 2015 at 23:23

pls find my credentials

Please, contact administrator
for this information.

#32069 Copied

Eva Kemp

Participant

January 6, 2015 at 10:22

Hello @ayatango,

I’ve updated Visual Composer and Revolution Slider plugins.
Now the site is working fine.
Please check.

Regards,
Eva Kemp.

#32103 Copied

DZHAVAELCOUTURE

Participant

January 6, 2015 at 19:28

http://www.dzhavael.com/shop/

i have to deactivate visual composer to view the site, see login details above

#32182 Copied

DZHAVAELCOUTURE

Participant

January 6, 2015 at 19:57

i cannot use the website or update products without visual composer, please help URGENT!

#32184 Copied

Eva Kemp

Participant

January 6, 2015 at 20:57

Hello @DZHAVAELCOUTURE,

What is the link to your wp-admin panel?
Also please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#32205 Copied

DZHAVAELCOUTURE

Participant

January 6, 2015 at 22:09

login with details

Please, contact administrator
for this information.

#32218 Copied

Eva Kemp

Participant

January 6, 2015 at 23:50

Hello @DZHAVAELCOUTURE,

I’ve updated Visual Composer and Revolution Slider plugins. Please check your site now.

Thank you.
Regards,
Eva Kemp.

#32230 Copied

ayatango

Participant

January 7, 2015 at 11:45

Thanks a lot!

#32279 Copied

Stan Russell

Participant

January 8, 2015 at 10:06

Hello,

you are welcome!
Regards.

#32358 Copied
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