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Error after updating Elementor. My site is not working

This topic has 2 replies, 2 voices, and was last updated 5 months ago ago by Tony Rodriguez

  • Avatar: Natali
    Natali
    Participant
    December 5, 2023 at 12:50

    Hi! Error after updating Elementor. My site is not working. I had to return the backup. How to resolve the issue after updating Elementor? I see on the forum that I’m not the only one with this problem
    update-elementor

    Thank you!

    #375746 Copied Theme version: XStore v.9.2.5 (child v.0.0.1) WooCommerce version: 8.3.1
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 5, 2023 at 12:59

    Hello, @Natali,

    About the issue you’ve encountered, we kindly request that you revert to Elementor Version 3.17.0. Additionally, please ensure that the automatic updates for this plugin are disabled to prevent any further complications. This action is necessary due to a known issue with the latest version of Elementor.

    Should you require any further assistance, please do not hesitate to reach out to us.

    Best regards,
    The 8Theme Team

    #375749 Copied

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