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Error after importing electronic demo xstore

This topic has 6 replies, 2 voices, and was last updated 9 months, 1 weeks ago ago by Rose Tyler

  • Avatar: ljimenez
    ljimenez
    Participant
    August 2, 2023 at 14:04

    Hi i have this issue attached image

    main menu wont show and after i click on EDIT on the connection block i got that issue, please help me i want to use that electronic template.

    thank you

    #363497 Copied Theme version: 9.1.12 WooCommerce version: 7.9.0
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2023 at 14:17

    Hello, @ljimenez,

    Thank you for getting in touch with us.

    Here is what we see by the link you provided – https://prnt.sc/XHNVQ2FZG4ZX

    Kind Regards,
    8theme team

    #363499 Copied
    Avatar: ljimenez
    ljimenez
    Participant
    August 2, 2023 at 14:20

    done i just imported demo again and its working please refresh https://staging.vgaraje.com/?product=olufsen-17-wireless-bluetooth-portable-speaker

    #363500 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2023 at 14:22

    Hello, @ljimenez,

    Please provide temporary wp-admin access, so we can take a closer look at your settings.

    To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

    Kind Regards,
    8theme team

    #363502 Copied
    Avatar: ljimenez
    ljimenez
    Participant
    August 2, 2023 at 14:26

    template is working cool right now, attached credentials

    Please contact administrator
    for this information.
    #363505 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2023 at 14:28

    Hello, @ljimenez,

    Thank you for your response.

    Ok. If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    #363507 Copied

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The issue related to '‘error after importing electronic demo xstore’' has been successfully resolved, and the topic is now closed for further responses

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