Error 504 and 503 - by Natasa - on WordPress WooCommerce support

This topic has 3 replies, 3 voices, and was last updated 2 months ago ago by Andrew Mitchell

  • Avatar: Natasa
    Natasa
    Participant
    March 6, 2024 at 11:06

    Hi,
    After the seo check we see you that we have many pages with error 504 and 503, our hosting provider told us that we have many errors JavaScript files. Also, the processes do not complete normally. Many pages have error 404, is this because are empty these pages without products or there is other problem?
    Can you help about this?

    Thank you in advance

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    2 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    March 6, 2024 at 13:00

    Dear Natasa,

    We hope this message finds you well.

    Upon reviewing the screenshot you have kindly provided, it appears that the error in question is associated with the Updraft Backup plugin, rather than our XStore theme or any related plugins.

    To assist you further, may I kindly request that you provide us with a list of pages that are returning 404 and 503 errors?

    We appreciate your cooperation and look forward to resolving this matter promptly.

    Best regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 7, 2024 at 10:07

    Dear Natasa,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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