Erro ao carregar a segunda página dos resultados da pesquisa.

This topic has 6 replies, 2 voices, and was last updated 4 weeks, 1 days ago ago by Jack Richardson

  • Avatar: Carla
    Carla
    Participant
    November 5, 2025 at 17:49

    Esta com erro ao carregar a segunda página dos resultados da pesquisa, abre como blog

    E o resultado que aparece pelas buscas não permite filtrar por tamanho

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    5 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 6, 2025 at 07:18

    Hello @Carla

    Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Kind regards, Jack Richardson
    The 8theme’s team

    Avatar: Carla
    Carla
    Participant
    November 6, 2025 at 12:06

    Bom dia
    Segue os dados solicitados!

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 6, 2025 at 15:42

    Hello @Carla,

    Could you please check the pagination now? Also, kindly review the private content.

    Kind regards,
    Jack Richardson
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Carla
    Carla
    Participant
    November 6, 2025 at 15:50

    Resolvido a questão de mudança de pagina.

    Porém, utilizando o campo de busca, procuro por “tamanco” , ABRE 11 produtos, então filtro pela numeração desejada, no caso, 43, ( tem 6 disponiveis ) mas ele nao abre 6 e sim os 11 .

    o filtro está incompatível com os resultados da busca

    Files is visible for topic creator and
    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 6, 2025 at 16:45

    Hello @Carla,

    Thank you for contacting us and for providing detailed information about your inquiry.

    We understand the importance of having filtering options available on the search results page, especially for stores with extensive product catalogs like yours. Please note that, by default, the search results page is not considered a standard WooCommerce shop or product archive page. Consequently, the default shop filters do not appear or function as they normally would.

    However, it is possible to implement a custom solution to enable filtering functionality on the search results page. For this purpose, we kindly recommend reaching out to our customization service through the following link: https://www.8theme.com/contact-us/

    Best regards,
    Jack Richardson
    The 8Theme Team

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