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Enabling Smart Manager and Smart Product Viewer caused the website problem.

This topic has 2 replies, 2 voices, and was last updated 4 years, 7 months ago ago by Olga Barlow

  • Avatar: Navid_Alizadeh
    BORNOS
    Participant
    August 26, 2019 at 13:22

    Hello there,
    by enabling Smart Manager and Smart Product Viewer the theme crashed.
    this is for the second time that the theme crashed by starting use of a plugin.
    Please help soon.
    if you think that I have not installed the theme corectly please let me know what to do.
    if you suggest to reinstall or anything I am open to that because now I dont have any user or customer.
    Thanks in advance.
    Navid

    #220075 Copied Theme version: 5.5.2 WooCommerce version: 3.7.0
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 27, 2019 at 13:10

    Hello,

    Enable WP debug or check server error logs to find the error that crashes your site.
    If this is PHP Memory error then contact your hosting provider to increase the limit.
    Reply back if you get another error and provide us WP Dashboard, FTP access to your site and list of the errors that you have in the server error logs.

    Regards

    #220143 Copied
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