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Enable Responsive Design Menu Problem - by Brooke

This topic has 4 replies, 2 voices, and was last updated 8 years ago ago by Robert Hall

Brooke

Participant

April 12, 2016 at 02:18

I’m having a problem when I activate the “Enable Responsive Design” on this website. When I turn it on the main part of the website and images does not conform to a responsive layout but the menu displays fine. Any insight on this? Awesome then over all!

Please, contact administrator
for this information.

#120799 Copied Theme version: v 2.7.2 WooCommerce version: v 2.7.2

3 Answers

Robert Hall

Support staff

April 12, 2016 at 07:35

Hello,

Please update the theme and plugins to the latest versions then check issue.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.

Don’t forget to make backup of the site before update.

Here is video tutorial how to update theme.
https://www.youtube.com/watch?v=KdWESIIPU1k
(it’s for Legenda theme but the process is the same).

Also you can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall

#120809 Copied

Brooke

Participant

April 20, 2016 at 19:54

Hello,

Made all the updates and the problems are still their. The product pages look OK but the home page is still off. Seem like any page visual composer is causing the problem.

#122286 Copied

Robert Hall

Support staff

April 20, 2016 at 20:56

As you can see ‘You are using outdated element, it is deprecated since version 4.6.’ http://prntscr.com/auqvl9

You just need to recreate the tab element and other elements will be shown. See screenshot: http://prntscr.com/auquq9

Regards,
Robert Hall

#122291 Copied
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