Empty Spots in Product Grid - by rhymeandreason

This topic has 5 replies, 3 voices, and was last updated 8 years, 11 months ago ago by Eva Kemp

  • Avatar: rhymeandreason
    rhymeandreason
    Participant
    May 15, 2015 at 10:48

    When viewing product grids on a desktop, empty product slots appear at the bottom of most pages, despite there being products available to display. For instance, the bottom line on a product grid might only display two products when there are four columns.

    Please see the link in ‘Private Content’ for an example.

    Thank you.

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Brian Johnson
    Brian Johnson
    Member
    May 15, 2015 at 11:00

    Hello

    Product grid is using responsive design which allow page to show different quanity of elements on different display. Please clarify what you would like to achieve.

    With best regards
    Brian Johnson

    Avatar: Eva
    Eva Kemp
    Support staff
    May 15, 2015 at 11:04

    Hello,

    Please provide us with FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: rhymeandreason
    rhymeandreason
    Participant
    May 15, 2015 at 11:14

    I have the ‘Product Page Layout’ set to display 12 products per page. However, most pages only fail to show 12 products (they usually display either 9, 10 or 11 products per page).

    Please find my ftp login details in the private section.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    May 15, 2015 at 11:23

    Hello,

    You’re using old theme version.
    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Thank you.
    Regards,
    Eva Kemp.

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