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Empty cart - by adierel - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 8 years, 11 months ago ago by Eva Kemp

  • Avatar: adierel
    adierel
    Participant
    May 13, 2015 at 08:27

    Hi
    I have problem: if a customer enters his credit card and makes a mistake, then the cart automatically is empty: http://screencast.com/t/YakmSMMMz7N
    this is a new issue and is a big problem (if he doesnt make a mistake in the credit card info then all is fine)
    I had tried to activate the parent theme but the problem still exist.

    please help me out…
    this is a product you can use: https://www.chuchick.com/shop/test/

    thanks!

    Please, contact administrator
    for this information.
    #63538 Copied
    1 Answer
    Avatar: Eva
    Eva Kemp
    Support staff
    May 13, 2015 at 09:05

    Hello,

    I’ve checked Checkout page and tried to fill in card info and haven’t got any errors.
    I haven’t seen empty cart page.

    Please clear your browser cache and check again. Also check if the issue persists with default WordPress theme (Twenty Fifteen).

    Thank you.
    Regards,
    Eva Kemp.

    #63558 Copied
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