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Emails of my website automatically going into spams

This topic has 2 replies, 2 voices, and was last updated 9 years ago ago by Eva Kemp

  • Avatar: SMARTEBENE
    SMARTEBENE
    Participant
    April 12, 2015 at 09:42

    As said in the title, I am testing the check out functionnality but all emails sent to my two test clients are going into spams. I don’t know why.
    How to solve this problem?

    Thank you in advance.

    #56401 Copied
    1 Answer
    Avatar: Eva
    Eva Kemp
    Support staff
    April 12, 2015 at 10:26

    Hello,

    Concerning this issue you should contact your hosting company. Ask them if there is SPF record set in DNS zone for your site.

    Regards,
    Eva Kemp.

    #56415 Copied
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