Emails customization - by MaxCon - on WordPress WooCommerce support

This topic has 8 replies, 4 voices, and was last updated 6 years, 4 months ago ago by Rose Tyler

  • Avatar: MaxCon
    MaxCon
    Participant
    December 6, 2017 at 17:11

    Hi,
    can you let me know where I can customize the system emails content (texts , header, footer). All the emails are in the appropriate language (Polish) but I am not able to customize them. Wanted to do it manually but cannot find the following folder on my server: xstore/woocommerce/emails.
    Thanks and regards,
    MC

    7 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 6, 2017 at 17:49

    Hello,

    Because our theme does not overwrite default WooCommerce templates. If you want to customize WC email templates you need to activate XStore child theme and copy the necessary templates from WC plugin into child theme folder and edit them.

    Regards

    Avatar: Walid
    Walid
    Participant
    December 6, 2017 at 18:10

    Go to Woocommerce->Settings->emails
    scroll a little bit down.
    Hope it helps.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 7, 2017 at 10:38

    Hello, @Walid

    Thanks for the notice.

    Reagrds

    Avatar: MaxCon
    MaxCon
    Participant
    December 8, 2017 at 11:12

    Hello,

    thanks for the feedback. I have managed to modify the email texts using Loco Translate. But I am not able to translate the following strings on the frontend:

    – Add to Wishlist (product page)
    – Compare (product page)
    – YOUR SHOPPING CART IS EMPTY
    We invite you to get acquainted with an assortment of our shop. Surely you can find something for yourself! (appears once the cart icon has been clicked on)

    Can you let me know how to fix this issue.

    Thanks and regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 8, 2017 at 11:59

    Hello,

    You’re welcome! Hope you are having a nice day.
    You need to check translations of YITH WooCommerce Wishlist and YITH WooCommerce Compare plugins.
    Also, go to Theme Options > E-commerce > Shop > Text for empty cart.

    Regards

    Avatar: MaxCon
    MaxCon
    Participant
    December 8, 2017 at 16:00

    Hi,
    thank you for your prompt replay.
    I was able to cusomize the text for empty cart 🙂
    But there is no Polsih translation for the YITH WooCommerce Compare plugin and in the YITH WooCommerce Wishlist plugin no Wish List string is available. Moreover would appreciate if you told me where translations of the validation error texts (pop up if no billing address entered) can be customized.
    Thanks and regards.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 8, 2017 at 16:09

    In this case, you need to create translations to your language for these plugins: Loco Translate > Plugins.

    Likely it relates to translation of woocommerce plugin.

    Regards

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