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Email - by OPTBRAS - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

OPTBRAS

Participant

February 11, 2015 at 12:01

Hello,

How do i customize the email that get sent to our customer and ourselves once an order is placed?

OB

#41104 Copied

7 Answers

Eva Kemp

Support staff

February 11, 2015 at 12:42

Hello,

Could you please describe what exactly you want to customize?

Thank you.
Regards,
Eva Kemp.

#41115 Copied

OPTBRAS

Participant

February 11, 2015 at 13:52

Hello,

Hi attach a before and after photo, the before is what we have now and the after is what we would like to have if this at all possible?

i just need to know what i have to do to create this?

Many thanks
OB

#41126 Copied

Eva Kemp

Support staff

February 11, 2015 at 15:57

Hello,

Sorry, but there is no difference between 2 screenshots.
What do you want to change?
Thank you.

Regards,
Eva Kemp.

#41194 Copied

OPTBRAS

Participant

February 11, 2015 at 16:18

The difference between the two screen shots is that the black is filling the area between the logo and the sales items, with a black border.

Thanks

#41204 Copied

Eva Kemp

Support staff

February 11, 2015 at 17:43

Hello,

Please provide us with a page link you’re talking about. Are you checking it on mobile devices or on your PC?

Thank you.
Regards,
Eva Kemp.

#41223 Copied

OPTBRAS

Participant

February 11, 2015 at 18:02

Hi, these are the email that are sent to the customer and to ourselves. We want them to look like image 2 ‘after’ with the black border, but i dont know how to do it?

This is the ’email’ proof of order

Many thanks

#41232 Copied

Eva Kemp

Support staff

February 11, 2015 at 20:44

Hello,

Sorry, but this is order email that is sent by Woocommerce plugin.
It’s configured by Woocommerce and not by our theme.
There is no option to change mail template.

Please take our apologies.

Regards,
Eva Kemp.

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