Email modifications - by jeremy - on WordPress WooCommerce support

This topic has 9 replies, 3 voices, and was last updated 9 years, 10 months ago ago by Stan Russell

  • Avatar: tlgv
    jeremy
    Participant
    February 18, 2016 at 20:06

    Hello,

    How can I modify the text of emails from woocommerce, for example, the email send automatically when a user creates an account?

    Thank you.

    8 Answers
    Avatar: stan
    Stan Russell
    Participant
    February 19, 2016 at 08:32

    Hello,

    please check this part of Woocommerce documentation:
    https://docs.woothemes.com/document/configuring-woocommerce-settings/#section-7
    If you will make changes to theme files, please do it in Child Theme.

    Regards,
    Stan Russell.

    Avatar: tlgv
    jeremy
    Participant
    February 19, 2016 at 14:34

    Thank you but this process doesn’t modify New account email. I save html email format but the email send is text email… New order email or Completed order email are ok but not New account email…

    Avatar: tlgv
    jeremy
    Participant
    February 19, 2016 at 15:08

    I explain my point, every emails from wordpress seems to be in text format (new account email) and I don’t know where to change it in my backoffice. Woocommerce emails seems to be ok.

    Avatar: Eva
    Eva Kemp
    Participant
    February 19, 2016 at 16:00

    Hello,

    You can edit that email in the file wp-content/themes/royal/framework/theme-functions.php (lines 1546-1564).

    Regards,
    Eva Kemp.

    Avatar: tlgv
    jeremy
    Participant
    February 19, 2016 at 16:20

    Hello,

    Thank you but I don’t want to modify this file, I want to have an html email. Why this “new account email” doesn’t take woocommerce format email?

    Please find below pdf files with the 2 formats: new account email (that I can’t modify) and order completed email (that I can modify in woocommerce settings).

    Thank you.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Participant
    February 22, 2016 at 19:23

    Hello,

    Registration page was created by our developers. If you want to use standard Woocommerce registration form and their mail template then you can remove our Register page in Pages section (in your case the page is named “Inscription”) and activate Woocommerce registration form for Sing In page in Woocommerce > Settings > Accounts > tick “Activer l’inscription depuis la page “Mon compte””.

    Regards,
    Eva Kemp.

    Avatar: tlgv
    jeremy
    Participant
    February 22, 2016 at 23:28

    Works perfectly! Thanks a lot!

    Avatar: stan
    Stan Russell
    Participant
    February 23, 2016 at 08:06

    Hello tlgv,

    you are welcome!

    Regards,
    Stan Russell.

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