Email issue - by Howie - on WordPress WooCommerce support

This topic has 11 replies, 2 voices, and was last updated 11 years, 5 months ago ago by Eva Kemp

  • Avatar: tking0110
    Howie
    Participant
    July 1, 2014 at 19:28

    On our site under the our team. It wont email out the proper way without the “Mailto:” and then it shows it on the site. Is this a glitch?
    Thanks

    10 Answers
    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2014 at 19:33

    Hello,

    Please provide us with the link where the contact form is set and the credentials to wp-admin panel and FTP as well.
    You can provide all these details in Private Content.

    Regards,
    Eva Kemp.

    Avatar: tking0110
    Howie
    Participant
    July 1, 2014 at 20:14

    http://strancom.fatcow.com/who-we-are#team – link

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2014 at 21:54

    Unfortunately we are unable to access the site getting an error “Internal Server Error”.
    Please contact your hosting provider regarding this issue.

    Regards,
    Eva Kemp.

    Avatar: tking0110
    Howie
    Participant
    July 1, 2014 at 22:13

    yes they said your theme is breaking our site now.. what did you guys do?

    Avatar: tking0110
    Howie
    Participant
    July 1, 2014 at 22:17

    The error is in line 1496 with the email issues. The developer commented it out from fatcow. PLEASE fix.

    Avatar: Eva
    Eva Kemp
    Participant
    July 2, 2014 at 08:17

    Hello,

    Please provide us with FTP credentials.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: tking0110
    Howie
    Participant
    July 2, 2014 at 16:33

    the site is now live. please be careful in there. Thank you

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Participant
    July 2, 2014 at 16:46

    I’ve edited the file shortcodes.php (line 1496) in the directory wp-content/themes/legenda/framework. Now email links are working fine. Please check from your side.

    Regards,
    Eva Kemp.

    Avatar: tking0110
    Howie
    Participant
    July 2, 2014 at 20:06

    ok thank you.

    Avatar: Eva
    Eva Kemp
    Participant
    July 2, 2014 at 20:07

    You’re welcome.

    Regards,
    Eva Kemp.

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The issue related to '‘email issue’' has been successfully resolved, and the topic is now closed for further responses

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