Email builder layout issue. - by fishmonkeyman

This topic has 7 replies, 2 voices, and was last updated 4 years, 3 months ago ago by Rose Tyler

  • Avatar: fishmonkeyman
    fishmonkeyman
    Participant
    August 21, 2021 at 09:28

    Hello,

    I’m getting a layout issue with the email builder. The product image isn’t re-sizing properly and is overlapping the product name. See image in private content area.

    This doesn’t appear to be an editable element in the builder. Can you help with this please?

    Many thanks,

    –Gary.

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 21, 2021 at 09:55

    Hello,

    Please provide temporary wp-admin and FTP access.

    Regards

    Avatar: fishmonkeyman
    fishmonkeyman
    Participant
    August 21, 2021 at 14:17

    Apologies! I forgot to paste my login details. Here you go — >

    Many thanks!

    –Gary

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 21, 2021 at 15:06

    Hello,

    Thanks for the reply. Our technicians will return to work after the weekend. Please be patient and do not change access

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 25, 2021 at 09:14

    Hello,

    Fixed. Please check.

    Regards

    Avatar: fishmonkeyman
    fishmonkeyman
    Participant
    August 26, 2021 at 12:12

    Perfect! It looks great now. Thank you as always for your top class support.

    Best,

    –Gary.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 26, 2021 at 12:18

    Hello,

    You’re welcome!

    Regards

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