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Elementor wont edit page – problem with patch or upgrade

This topic has 7 replies, 3 voices, and was last updated 2 months, 3 weeks ago ago by Alex Carter

Milos

Participant

September 15, 2025 at 15:50

Hi,
Somehow elementor stopped working in edit mode. Giving error 500 on ajax.php.
Dont know is it after patch applied or update elementor.
I tried to roll back Elementor even couple versions down, but still nothing.
I tried with functions.php filter that you explained in one of your posts, but still nothing.
https://www.8theme.com/topic/cant-edit-with-elementor-please-help-me-urgently-2/

Can you please help?
Thank you,
Milos

Please, contact administrator
for this information.

#455034 Copied

6 Answers

Niddy

Participant

September 15, 2025 at 16:02

wrong post. Apologies

#455037 Copied

Alex Carter

Support staff

September 15, 2025 at 16:05

Hello,

Thank you for reaching out to us.

Fixed. Please clear the cache and check how it works now.

Warm Regards,
The 8Theme Team

#455040 Copied

Milos

Participant

September 15, 2025 at 16:12

Hi, thank you for answer.
Still the same.
I have 768m memory. You can check info.php
I cleared cache from server and browser, also tried on another browser with no tracking/caching.

#455041 Copied

Alex Carter

Support staff

September 15, 2025 at 16:18

Hello,

As we can see, the Home page can be edited using Elementor – https://prnt.sc/aaDU_blaC5eq

To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://fex.net/ , and provide us with the URL.

Warm Regards,
The 8Theme Team

#455042 Copied

Milos

Participant

September 15, 2025 at 16:27

Looks like working now when you installed WooCommerce.
I do not need WooCommerce, but will try to remove all elements that are using it on page and then try again.
Maybe that solve issue.

Thank you!

#455043 Copied

Alex Carter

Support staff

September 15, 2025 at 17:55

Hello,

Thank you for your message.

We are glad to hear that it appears to be working now after the installation of WooCommerce. If you do not require WooCommerce, your approach to remove all elements on the page that are dependent on it and then test again is a reasonable solution. This may indeed help resolve the issue.

Please feel free to reach out if you need any further assistance during the process. We are always here to help.

Best Regards,
8Theme’s Team

#455048 Copied
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