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Elementor update Plugin X Store update css conflict error message

This topic has 23 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Awais Ahmed

Oliver Theiß

Participant

August 21, 2022 at 19:03

hello together

I have just updated the last up dates. Before everything was ok. Now I get this error message above and the css is broken in a few places.

Can you please help me with this conflict

thank you and have a nice evening

Oliver

Please, contact administrator
for this information.

#332249 Copied Theme version: 8.3.1 WooCommerce version: 6.8.1 |

22 Answers

Awais Ahmed

Participant

August 22, 2022 at 06:50

Hello, @Oliver Theiß,

I have just checked your site and the colors are working perfectly fine for me, please see this screenshot: https://postimg.cc/GTymMGck

I can see you are using the old version of WordPress, so please update it as well.

And the Notices you are getting on your site are from the Elementor plugin not from our theme, and those will not harm your site, so please ignore them and turn OFF your site debug mode and it will hide those from your site.

Regards 8Themes Team.

#332258 Copied

Oliver Theiß

Participant

August 22, 2022 at 07:34

good morning,

my site is all broken since the elemetor and your theme updtae top two error messages are displayed that there is a conflict with your theme and ellementor.

the whole design of my home page is broken and your logo appears.

Nothing is okay…. 🙁

#332266 Copied

Oliver Theiß

Participant

August 22, 2022 at 07:36

The colors and layout settings are all reset….

#332267 Copied

Awais Ahmed

Participant

August 22, 2022 at 07:48

Hello, @Oliver Theiß,

Can you please share the previous screenshot of your site before updating, so that I’ll check it for you, and try to find the difference and cause?

Regards 8Themes Team.

#332268 Copied

Oliver Theiß

Participant

August 22, 2022 at 08:06

i will play a back up in now … and try too update you theme again

#332270 Copied

Awais Ahmed

Participant

August 22, 2022 at 08:30

Hello, @Oliver Theiß,

Sure take your time.

Regards 8Themes Team.

#332274 Copied

Oliver Theiß

Participant

August 22, 2022 at 17:18

ja….. hmmmmmmm….

I guess it’s because of elementor, because I have updated all the plugins one after the other……

Theme update wordpress everything okay…. But elementor destroys my site currently…. I try it again today and maybe write elementor Team directly

Thanks for the quick reply

#332337 Copied

Awais Ahmed

Participant

August 23, 2022 at 05:54

Hello, @Oliver Theiß,

Its really appreciated your debugging and the efforts you gave for it. Yes please try to reach out to Elementor support, they have to help you with it.

Thanks for contacting us.
Have a nice day.

Regards 8Themes Team.

#332350 Copied

Oliver Theiß

Participant

August 27, 2022 at 17:38

hallo all, Hello Olga,

i am a bit confused …… currently my site is active with the latest elementor update.

The elementor page also work all good….

But….. this is strange…… 🙁

The CSS adjustments that Olga made for me in the code are no longer active….. See screenshots, for comparing

those were things Olga changed for me …. because I couldn’t change it via the settings in the cutomizer…

This code is still in the Cutomizer but is not active…
Could you look at…. why it is blocked….

Screenshots:

thank you and have a nice evening

Oliver

#332588 Copied

Oliver Theiß

Participant

August 27, 2022 at 17:41

#332589 Copied

Awais Ahmed

Participant

August 29, 2022 at 06:51

Hello, @Oliver Theiß,

The issue is caused by the custom CSS code please check the images and remove the code from the Theme Options >> Theme Custom CSS >> Global and then check back to your site after clearing the browser cache.

https://postimg.cc/RWj7ppqS (Remove this CSS code)
https://postimg.cc/KksvQwvQ (Remove this CSS code)
https://postimg.cc/PNZBS0xx (Remove this CSS code)
https://postimg.cc/nMHP1r6d (Add this CSS code)

Regards 8Themes Team.

#332687 Copied

Oliver Theiß

Participant

August 29, 2022 at 17:05

hello Awais Ahmed,

thank you for the quick help, but this is not right…

Olga has added code to make it look like before the update….

Removing the code is unfortunately the wrong way to go 🙁

#332748 Copied

Oliver Theiß

Participant

August 29, 2022 at 17:18

no, sorry..

But m this is all not right, what you sent me.

I have specially made a screenshot for each problem.
and explained that. I would like to have it again exactly as before the elementor update…..

Olga has made these adjustments for me and provided extra code for it. This code is still in the Cutomizer, but no longer works….

Removing the code does nothing here.
Can Olga please take over my ticket….

I would prefer to ask her for help, because

She created the code for me…….

In your screenshots the wrong elements are marked….
Remove code is, here the wrong way.
Thanks for your help

#332751 Copied

Oliver Theiß

Participant

August 29, 2022 at 17:56

Hello Awais Ahmed

, my answer was not meant to be rude or impolite, but I think you do not realize the error and I just have a bit of time in my spare time to take care of the site and need a secure solutions. For this reason I book the paid support…

Very Important !!!
What is strange… when I am in the backend for example in the cutomizer, everything looks right and Olga’s code works. But in the frontend it does not work…. See screenshot

Thanks for your support

#332753 Copied
Awais Ahmed

Participant

August 30, 2022 at 08:22
Hello, @Oliver Theiß,

Your issue is resolved now please check back to your site after clearing the browser cache. I just removed the below code from the theme custom CSS option.
```
.single-product .content-page {
    background-color: #fff !important;
}
```
And added the below code in the theme custom CSS option.
```
.woocommerce-checkout .shop_table{background:transparent !important;}
.posts-slider article .content-article{color:white !important;}
.woocommerce-MyAccount-content{color:white !important;}
.woocommerce-MyAccount-content h3{color:white !important;}
.woocommerce-MyAccount-navigation-wrapper li a{color:white !important;}
.MyAccount-user-info div{color:white !important;}
.page-id-914 .product h2{color:white !important;}
table.cart .product-details{color:white !important;}
table.cart .product-details .product-title{color:white !important;}
.shop_table .variation{color:white !important;}
.woocommerce-checkout .shop_table th{color:white !important;}
.shop_table .amount{color:white !important;}
```
Please check the below screenshots of the results.

https://postimg.cc/cvF4TYTG
https://postimg.cc/ThssjPnN
https://postimg.cc/MfpYDW2L
https://postimg.cc/K4CKQG2g

Regards 8Themes Team.
#332781 Copied
Oliver Theiß

Participant

August 30, 2022 at 10:23

Hello ,

thank you very much for your effort and help, but all this is not correct.

The code from Olga works in the backend only in the frontend it did not work. With Olgas code it was perfect. You can see that in my last screenshot….
You have now created new code and half of the changes forgotten…..

Account Page
account page all hover effects are not there
if I go over the side navigation, then the hover effect is missing… that is on my page in the red pink, like everywhere…..

Also the colors are not changed at the price….

the gray must be changed everywhere in white, as in the screenshot before…. the update That’s why I made the screenshot

On the home page the price tags are also not matched, it must look like in the screenshot before the elemtor update….

On the category page the same…. the colors were not changed…. it should be like in the screenshot before the elementor update….

Also on the shopping cart page the changes have not been made… it is over all still black and gray… the fonts…. also here to view my screenshot before … as Olga did it….

Wouldn’t it be better to ask Olga why her code doesn’t work in the frontend, but in the backend in the customizer it does?

the code for these changes is there.
Maybe she sees the error..it would be easier than creating new code….

Thanks for your attention

#332790 Copied

Oliver Theiß

Participant

August 30, 2022 at 13:32

Hi Awais Ahmed

as I said, this is wrong…

now my singel product page is yellow in the background.

You;

“I just removed the below code from the theme custom CSS option.

.single-product .content-page {
background-color: #fff !important;
}”

i have added the code again. now the product page looks normal again
on the category pages and the Shop page it must be yellow

#332796 Copied

Awais Ahmed

Participant

August 31, 2022 at 07:20

Hello, @Oliver Theiß,

I have set all the pages that you mentioned all the fonts, hover colors, and background colors are working fine now here is the detailed video for a better reference: https://streamable.com/feg8vv Please watch the complete video after that check back to your site by clearing the browser cache I hope you will never face any issue.

Regards 8Themes Team.

#332830 Copied

Oliver Theiß

Participant

August 31, 2022 at 18:28

hello,

Yes, I also hope that it never happens again. 🙁
i also do not understand why the code was destroyed by elementor

You had a lot of work done now……. thank you !!!
I made these changes with Olga months ago…. and she didn’t have to do it all……..

Thank you for your patience and willingness to help.

I know that I am a very demanding customer right now.
I have customers like me even in the graphics field.
Please don’t hate me….. :/

You forgot some things, you could see it in the screenshot…..
awww i marked it here….

Well …since the page is finished, this will probably be my last ticket and you have your peace ….

it would be nice if you could adjust the little things before the weekend….. It would take me way too long…. to change it

#332880 Copied
Tagged: conflict, elementor, error, message, plugin, store, themes, update, woocommerce, wordpress
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