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Elementor stuck on loading since latest update to Xcore and Xstore theme

This topic has 3 replies, 2 voices, and was last updated 11 months, 3 weeks ago ago by Carty

  • Avatar: Carty
    Carty
    Participant
    June 14, 2024 at 15:04

    Hello Team,

    Since updating to the latest version of xstore theme and xcore plugin, I cannot edit any page using Elementor. The editing page is stuck on the elementor loading screen.

    I have tried enabling safe mode, disabling all plugins etc. Didn’t work 🙁

    Please help. Thank you.

    Regards,
    Carty..

    Please, contact administrator
    for this information.
    #399813 Copied Theme version: 9.3.12
    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 14, 2024 at 15:20

    Hello Carty,

    Thank you for reaching out to us

    We’ve checked and the page can be edited – https://prnt.sc/qn6Umx9T8cyB Maybe you just need to clear the cache.

    Best Regards,
    8Theme’s Team

    #399818 Copied
    Avatar: Carty
    Carty
    Participant
    June 17, 2024 at 07:52

    Thanks, and sorry for the trouble. Works now.

    Regards,
    Carty..

    #400137 Copied

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