Elementor Spin – Can’t Update Content in Elementor

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

Hello,

The issue was caused by certain widgets being deactivated in the Elements Manager (https://elementor.com/help/element-manager/). We force activated all widgets.

Warm Regards,
The 8Theme Team

Hello,

We kindly ask you to review the following article: https://elementor.com/help/element-manager/. If you find any elements that you are not using, please consider disabling them to optimize your website’s performance.

Warm Regards,
The 8Theme Team

Hello,

We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

If the issue persists, we would appreciate it if you could provide us with FTP access so we can investigate further.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Warm Regards,
The 8Theme Team