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Elementor single product breadcrumb settings not working

This topic has 6 replies, 4 voices, and was last updated 8 months ago ago by Andrew Mitchell

creatoys

Participant

October 19, 2024 at 17:21

Hi Support team,

We have a strange situation on one of our production sites.

After changing to elementor builder, on single product page the woocommerce breadcrumb settings are not doing anything. We disabled title, but still shows on page (2 times), other settings like centering or separator setting also don’t work

On product archive page we have the same issue if page is built with elementor.

Gr.
Jeno

#419538 Copied

5 Answers

Rose Tyler

Support staff

October 21, 2024 at 09:24

Hello,

Thank you for reaching out to us and for using our theme.

Could you please provide temporary wp-admin access? We need to check your settings first.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
8Theme’s Team

#419675 Copied

creatoys

Participant

October 21, 2024 at 10:16

User created

Please contact administrator
for this information.

#419700 Copied

Jack Richardson

Support staff

October 21, 2024 at 10:57

Dear @creatoys,

We hope this message finds you well.

It appears that modifications have been made to the breadcrumbs file within your child theme, which may be the cause of the issue you are currently experiencing. You can view the issue here: https://prnt.sc/rB2IXL9Kwg2x.

We kindly ask you to review our previous response, which provides detailed instructions on how to ensure compatibility: https://www.8theme.com/topic/templates-need-to-be-updated-not-found-in-xstore/#post-414819.

Additionally, we recommend reading the following article from our documentation for further guidance: https://www.8theme.com/documentation/xstore/xstore-features/template-overrides-parser-feature/.

Please note that we are not responsible for any changes made to the child theme by you or your developers.

Thank you for your understanding.

Best regards,
Jack Richardson
The 8Theme Team

#419711 Copied

creatoys

Participant

October 21, 2024 at 13:14

Thanks for the solution.

#419746 Copied

Andrew Mitchell

Support staff

October 21, 2024 at 13:14

Dear creatoys,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

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