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Elementor Pro Compability - by Twister - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 4 years, 2 months ago ago by Twister

Twister

Participant

March 22, 2021 at 05:18

Hi,

I have a license with Elementor Pro (around a month old) and purchased the XStore (couple of days ago) theme as it suggested it was compatable with the Elementor Pro plugin. I installed the theme then imported demo Electron 01. I then installed the Elementor Pro plugin and attempted to change the Home page. However, all it did was sit there and spin. That usually indicates a plugin conflict so I started going through them – which were all yours and as soon as I switched off XStore Core it the plugin worked. However, all the layouts and templates were removed and replaced by what looked like html code. For now I have deleted the plugin so I can continue working.

How do I get Elementor Pro working with your theme?

Cheers
Brett

#280368 Copied Theme version: 3.2.6 WooCommerce version: 5.4.4

7 Answers

Olga Barlow

Participant

March 22, 2021 at 17:06

Hello,

Our theme supports Elementor Pro. Could you, please, activate the Elementor Pro plugin and provide us with WP Dashboard and FTP access to your site to check the issue in more detail?

Regards

#280481 Copied

Twister

Participant

March 23, 2021 at 00:40

Please notice it is on the sub domain http://www.develop.allweldservices.com.au when logging in and checking it.

i will not be on the site for at least 24 hours so I wont be in your way.

Please contact administrator
for this information.

#280544 Copied

Olga Barlow

Participant

March 23, 2021 at 19:13

Hello,

Checked your home page and don’t see problem with the Elementor Pro https://gyazo.com/5152798eaa3f0539d7581c3aa0b61bcb

Regards

#280619 Copied

Twister

Participant

March 23, 2021 at 23:55

What browser did you use? I use Mozilla Firefox and it just sits there and spins.

#280641 Copied

Twister

Participant

March 24, 2021 at 00:52

I have checked with all browsers and its the same result. Here is a video showing what I’m doing and that it sits there not loading properly. I could have gone longer on the video but figured this is enough proof. https://www.youtube.com/watch?v=gmoR9gcLReE

Cheers
Brett

#280646 Copied

Olga Barlow

Participant

March 24, 2021 at 10:37

Hello,

Issue is caused by PHP Memory limit error https://prnt.sc/10u5in4
Try to increase the memory limit and edit home page after that.

Regards

#280688 Copied

Twister

Participant

March 25, 2021 at 23:45

Thank you. That has fixed it.

#281097 Copied
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