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Elementor its not working fine using STATIC BLOCKS

This topic has 5 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Ulysses

Ulysses

Participant

August 5, 2022 at 08:26

Editing Static Block using elementor looks good and complete, but when i try to see homepage looks broken.

I tried into Elementor plugin to regenerate files, sync library and when i clear cache looks fine and fixed, but when i use F5 to refresh page, looks broken again.

I hope you can help me to fix it.

Please, contact administrator
for this information.

#331133 Copied Theme version: 8.2.4

4 Answers

Awais Ahmed

Participant

August 5, 2022 at 08:59

Hello, @Ulysses,

I have checked your site in both ways on the frontend and on the editor mode it is working just fine I made a video for you, kindly watch the complete video for a better reference: https://streamable.com/mfv4mm please check back to your site after clearing the browser cache, I hope you will never face any issue.

Regards 8Themes Team.

#331136 Copied

Ulysses

Participant

August 8, 2022 at 05:10

Hello. I dont know what you mean when you say that is working just fine, but i think you need to see your own demo closer and compare. Check my site and looks similar but demo its not loading as it should. Not loading styles and images. You can see it in your own video. Compare and you will see.

https://xstore.8theme.com/elementor/demos/car-parts

I ask to WordPress support team to help me clear cache and its not working.

I hope you can see it closer and help me. Thank you

#331274 Copied

Awais Ahmed

Participant

August 8, 2022 at 06:14

Hello, @Ulysses,

I see, Sorry for the misunderstanding, I am able to understand your issue now.

When I checked your site and our demo site, I am able to see the difference, your site is broken.

And then I logged into your site and tried to find the cause of the issue, and I found the main cause of the issue was your site plugin: “Page Optimize“, I disabled it and then checked your site after clearing the cache, and the header was appearing fine except the static block in the header, then I went to XStore >> Theme Settings >> Speed Optimization and turned OFF the “Static Block Cache” from there, Published it and cleared the cache, then static block in the header is also working fine, see this screenshot: https://postimg.cc/5XrhD95t

And then I moved a little below and checked your Banner on the home page, which is not showing the image, so I found the image which has been set for it, is showing 404 error, which means it is not able to find it. Please see these screenshots: https://postimg.cc/ZC44Lqjt & https://postimg.cc/fJ8ytXsg so you have to edit the Banner and set the image again.

OR as you have many more issues like this on your site, so I suggest you to first deactivate all the third-party plugins including the cache plugins, and then reset your WordPress and start from scratch with the fresh Demo.

Otherwise, the only possible way is to, you have to set the images and content by editing them one by one.

Hope this clears everything.

Regards 8Themes Team.

#331278 Copied

Ulysses

Participant

August 8, 2022 at 19:01

Thank you Awais Ahmed. I understand what i have to do.

I have this problem from scratch like you suggest, i just reinstall it, i perform new installation 2 times and results are the same, i think solution you provide disabling static block cache clould solve it partially but for now its ok.

Wordpress team told something about it in another website using XSTORE and helped me to fix it, they told that some cache files are not located correctly using elementor. They did some changes and fix my problem, but they dont give too much details about it.

I suggest (if you can) try to reinstall your theme from your end and do some test because something its not working as it should with this new updates. Some demo images are missing. And wordpress.com its not fully the same as WordPress.org. I was using niche market 1 demo and i get the same results from scratch.

Changing the subject. Please, could you take my ticket Topic: Since last update, Dokan Pro cant let users to login admin panel. Im happy with your service and answers. Domain: anuncioexpress.mx

i will mask as solved this topic.

Thank you very much!

#331326 Copied
Tagged: elementor, optimization, static blocks, troubleshooting, woocommerce, wordpress
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Elementor its not working fine using STATIC BLOCKS

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