• 

  Gobikrishna

  Participant

  May 18, 2026 at 21:43

  I have contact Hosting providers and increased the memory also no any unwanted plugins. just few pro plugins and without plugin just fresh copy of your theme started this issues. but some time i can work. but not all the time. i shared a screen shot too. Please kindly help me. im afraid.

  Thank you

  Files is visible for topic creator and
  support staff only.

  #470459 Copied
  2 Answers
  

  Ayan Rahman

  Support staff

  May 19, 2026 at 04:20

  Hi,

  Thank you for reaching out to us.

  Could you please provide temporary wp-admin access? We need to check your settings.

  To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

  Warm Regards,
  The 8Theme Team

  #470464 Copied
  

  Ayan Rahman

  Support staff

  May 20, 2026 at 11:05

  Hi,

  1/ Please turn on debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

  2/ When you check the browser console, what error do you see there?

  3/ Make sure that all widgets that could theoretically be in the page content are enabled through this panel – https://elementor.com/help/element-manager/

  4/ Please follow this article – https://elementor.com/help/elementor-widget-panel-not-loading/

  Warm Regards,
  The 8Theme Team

  #470528 Copied
• Viewing 3 results - 1 through 3 (of 3 total)