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Elementor formatting changes not showing up in preview or on the site

This topic has 7 replies, 2 voices, and was last updated 9 months, 2 weeks ago ago by mahyar

mahyar

Participant

July 9, 2023 at 20:39

I was creating a test category page for my e-commerce site using the Elementor editor. But when I click on preview changes it loses all of the formatting and some style related changes.
All the changes work and appear fine during editing, even the mobile preview, but when I go to the actual site (by either using preview or directly visiting the site), it doesn’t respect the formatting.
Moreover, I have tried all the solutions related to caching, even flushing the cache from my hosting dashboard. But no luck.

Please, contact administrator
for this information.

#361619 Copied Theme version: 9.1.8 WooCommerce version: 7.8.2

6 Answers

mahyar

Participant

July 9, 2023 at 20:44

Added a temporary user:

Please contact administrator
for this information.

#361620 Copied

mahyar

Participant

July 10, 2023 at 00:12

You can also visit this page from dashboard and from preview to get a better idea.

Please contact administrator
for this information.

#361622 Copied

Tony Rodriguez

Support staff

July 10, 2023 at 06:07

Hello, @mahyar,

Thank you so much for purchasing our theme and contacting our support center.

We are pleased to inform you that your issue has been resolved. To ensure the changes take effect, please clear your browser cache and revisit your site. Additionally, we have selected the CSS Print Method as “Internal Embedding” from Elementor > Settings > Advanced, as shown in the attached image. https://imgur.com/H6uiTn5

We have created a video for you to view for reference. Please take the time to watch it in its entirety. The video URL can be found in the private content area.

Best Regards,
8Theme’s Team.

Please contact administrator
for this information.

#361627 Copied

mahyar

Participant

July 10, 2023 at 13:43

Hi @Tony Rodriguez,

Thank you very much for looking into the issue and for such a swift response. I have checked the site and the issue is in fact resolved.

Before closing the issue, I would like to ask a question. Why the change that you made solved this issue? because I was testing about two days ago with a different demo theme and that time it was working fine. Is this Internal Embeddings related to the formatting stored with XStore’s own elements. And what to do if I face the css issues again (not directly related to this one but other variations), is there any guide?

sry, if I am asking a lot of questions. I am a programmer myself, not directly in the field of Web Development but has always had the interest for learning.

Again, Thank you very much. Honestly, I didn’t expect this level of support when I purchased the theme. I might extend the support to 12 months now.. xd

Best,

P.S: Removing the temp user I had created.

#361668 Copied

Tony Rodriguez

Support staff

July 11, 2023 at 06:04

Hello, @mahyar,

The change you made by selecting the “Internal Embedding” option for CSS Print Method in Elementor’s settings likely solved the issue because it altered the way CSS stylesheets are loaded and applied to your website.

When you select “Internal Embedding,” Elementor will generate and embed the CSS code directly into the HTML output of your website. This ensures that the CSS styles are applied consistently across different themes and templates, including those provided by XStore.

It’s worth noting that different themes and plugins may handle CSS formatting and loading in different ways. In the case of XStore, it’s own elements have specific CSS formatting requirements or overrides. By using the “Internal Embedding” method, you ensure that any custom or theme-specific CSS rules are properly applied.

We hope this information helps.

Best Regards,
8Theme’s Team.

#361721 Copied

mahyar

Participant

July 13, 2023 at 17:46

Thanks @Tony Rodriguez.

Marking the topic as solved.

#361919 Copied
Tagged: changes, elementor, formatting, preview, site, woocommerce, wordpress
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Elementor formatting changes not showing up in preview or on the site

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