ELEMENTOR ERROR after the XCORE THEME and PLUGIN update

This topic has 4 replies, 2 voices, and was last updated 1 year, 9 months ago ago by Awais Ahmed

  • Avatar: Frankold
    Frankold
    Participant
    July 2, 2022 at 11:44

    Something happened right after the XCORE THEME and PLUGIN update !
    I can no longer edit pages with ELEMENTOR “normally”, it asks me to activate the “provision mode”

    https://files.fm/u/4fbwu2q55#/view/b7dmq5uu3

    In addition, once the safe mode is activated, the sections of the page are displayed in a “non-aligned” mode with display problems.
    Please help me understand why it happened.

    I remain waiting for vs appreciated feedback.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    July 2, 2022 at 11:49

    Hello, @Frankold,

    I have just logged into your site and tried to edit the home page with Elementor Page Builder and it is working perfectly fine for me, here is the screenshot: https://postimg.cc/Mvt2fH37 so it must be the cache issue at your end nothing else, or might be the slow internet issue.

    Please try to remove the browser cache or try to check your site on a fresh new browser, and I am sure you will not face this issue anymore.

    Regards 8Themes Team.

    Avatar: Frankold
    Frankold
    Participant
    July 2, 2022 at 12:20

    You are right !
    Thanks for your attention, it was a problem created by “chrome”, I proceeded to clear the cache and it’s back to working.

    THANK YOU VERY MUCH !
    Good day.

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    July 2, 2022 at 12:22

    Most Welcome 🙂

    If you do not mind, can you please leave 5 stars rating for our Theme & Customer and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot. If you like our Theme and Support.

    Thanks for contacting us.
    Have a great day 🙂

    Case Closed.

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